#.juchom

1 messages · Page 1 of 1 (latest)

cobalt veldtBOT
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Hello! We'll be with you shortly. Below are links to other discussions we've had with you in the past week in case you want to review that information. If your question is related to one of these previous discussions, please provide a comprehensive summary of the current state and what you need help with now. We help many users simultaneously, so a summary allows us to resolve your issue as soon as possible.

real gyro
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hi there!

tranquil shale
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Hello !

real gyro
tranquil shale
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Hmmm. let me have a look

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This is an invoice created by stripe

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Is this a custom field ?

real gyro
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what do you mean by "this"?

tranquil shale
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This screenshot is a part of an invoice PDF generated by Stripe

cobalt veldtBOT
real gyro
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yes but what do you mean by "Is this a custom field"? did you add a custom field?

tranquil shale
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Stripe is adding this text only when I charge in EU but not in France.

This is correct.

But I need to change this text to match French rules with something else

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I have to add this text "Exonération de TVA, article 283-2 du Code général des impôts" instead

atomic lava
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Can you share the invoice Id ? probably this is something that couldn't be customizable

tranquil shale
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The french invoice id without it : in_1OfKgLIadtM5sJMb9M6l94im

The german invoice id with it : in_1OfKnsIadtM5sJMbEP7FNim7

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French invoice is correct

I need a way to add this when not in France : "Exonération de TVA, article 283-2 du Code général des impôts"

atomic lava
tranquil shale
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ok, I'm going to try this

tranquil shale
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Ok, so my problem is that the invoice is automatically created when I update my subscription

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I'm not allowed to change the footer after

atomic lava
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So that every invoice will be created for that Customer will have that customer footer

tranquil shale
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Ok

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Yes, that is the way to go !

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thanks