#jasperste

1 messages · Page 1 of 1 (latest)

old umbraBOT
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Hello! We'll be with you shortly. Below are links to other discussions we've had with you in the past week in case you want to review that information. If your question is related to one of these previous discussions, please provide a comprehensive summary of the current state and what you need help with now. We help many users simultaneously, so a summary allows us to resolve your issue as soon as possible.

wooden trout
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Thanks! Those questions were about subscriptions and non-connect things.

glass silo
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Can you share a cs_xxx ID for a session where there was no iDEAL?

wooden trout
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cs_live_a15shRfxHVs6MTPJ1ClEKBY9P2KTCkCQFVtEn5SFm7wNaHVNTtl3T83M28

glass silo
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AFAIK we apply buyer filtering as iDEAL is only available to NL customers

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I don't know anything about the iDEAL payment method though

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Weird, I see it there and I'm not in NL

wooden trout
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Our merchant is in NL, but apparantly has customers located in Belgium who want to pay. I see Ideal supports EU (and Belgium)

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Oh that strange. I'm not in Belgium either, I'm in the Netherlands and see it as well

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Ok, then I might need to discuss it further with the merchant. Thanks for your quick help

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Is there such an option to override the behaviour of automated/dynamic payment methods for a specific merchant?

glass silo
wooden trout
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The configurations you linked are not specific to a single merchant (I we configure it it will be for all merchants. But not all Belgium customers of our merchants should see iDeaL, only one specific merchant would want that)

glass silo
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Sorry don't understand what you're asking me

wooden trout
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No worries.

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thanks!