zzwwee_90679

[timber wraith]

How long will a future_requirements be requirements?
future_requirements.current_deadline provides the timestamp which future_requirements merges with the main requirements hash: https://stripe.com/docs/api/accounts/object#account_object-future_requirements-current_deadline

What’s the exactly conditions when a connect account status show restrict soon?(I have a customer show restrict soon on stripe dashboard ,but only future_requirements need update)
Can you share the connected account ID (acct_xxx) with this scenario?

[smoky siren]

acccount ID : acct_1NBSzTIM7S7HjQ2m

[timber wraith]

In https://dashboard.stripe.com/connect/accounts/acct_1NBSzTIM7S7HjQ2m/activity?tab=overview, the account status is Enabled. Where did you see restricted soon?

[smoky siren]

Our CS team sent this image to me at 00:30 AM(UTC time)

[timber wraith]

Your coworker submitted the information in the Dashboard https://dashboard.stripe.com/logs/req_Zs8toAZKl9hp9x to unrestrict the connected account on 2024-02-02 00:53:33 UTC

The connected account is now Enabled instead of Restricted soon

[smoky siren]

But our developer is so confused that why the status show Restricted soon

Our app also show the status , we want sync the status from stripe.

About the first question ,what's the period when future_requirements merged with the main requirements?

[timber wraith]

This is indeed strange. I don't see any requirements in account.updated event prior to 00:30 AM. Can I suggest you writing to Support https://support.stripe.com/contact with the timestamp and account ID, so that they can check with the relevant team? Similar for the grace period, we don't have necessary expertise on the onboarding details. Our Support will be able to help

[smoky siren]

ok ,thank you so much

👍