#wizard6109

1 messages · Page 1 of 1 (latest)

marsh forgeBOT
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Hello! We'll be with you shortly. Below are links to other discussions we've had with you in the past week in case you want to review that information. If your question is related to one of these previous discussions, please provide a comprehensive summary of the current state and what you need help with now. We help many users simultaneously, so a summary allows us to resolve your issue as soon as possible.

cloud scarab
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Can you share the request ID (req_xxx) which you set the metadata? Here’s how you can find it: https://support.stripe.com/questions/finding-the-id-for-an-api-request

And also the event that you expect the metadata to be shown?

Finding the ID for an API Request : Stripe: Help & Support

Find help and support for Stripe. Our support site provides answers on all types of situations, including account information, charges and refunds, and subscriptions information. Get your questions answered and find international support for Stripe.

winged hazel
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yeah let me get that for you one second

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req_XvIEianEMs1pB4

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ignore that one, this is the correct one: req_1DwiaIBwbF08hh

cloud scarab
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metadata doesn't get populated to other objects. In https://dashboard.stripe.com/test/logs/req_1DwiaIBwbF08hh, the metadata is set on Customer Portal Configuration object and it will only stay in it and won't be populated to Subscription objects even though the cancellation is done in Customer Portal

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winged hazel
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i see... can you suggest a workaround?

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I need the userId because that is what im using to store relevant subscription data for the user in my database

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I wanted to use the customer portal so i wouldnt have to build the cancel subscription feature from scratch

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So how can i send the userId to the "customer.subscription.updated" event in my webhook