salonmonster | Stripe Developers | Page 1

tough walrusBOT Feb 2, 2024, 1:05 AM

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woven sluice Feb 2, 2024, 1:05 AM

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This is what we get:

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This is what we want:

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I do notice, that all the payments are showing as "salonMonster" (Our SAAS app name), instead of as a customer name or email. Is the issue how we have set up our express connect account?

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mighty thunder Feb 2, 2024, 1:08 AM

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Can you give one example PaymentIntent Id?

woven sluice Feb 2, 2024, 1:09 AM

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pi_3Of9XjDsBwzFEnWE1VJ7LA7V

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In our admin area it shows the full details

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But for the business using the stripe connect account it doesn't:

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The just see:

mighty thunder Feb 2, 2024, 1:13 AM

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gimme some time to look at this

woven sluice Feb 2, 2024, 1:13 AM

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Ok, thanks. I'll be afk for a bit and will check in later. Thanks 🙂

mighty thunder Feb 2, 2024, 1:18 AM

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Hmm I think this is expected. The component will display "as if the Connected Account look at their own Dashboard". Their view of the Payment is expected to have less information than your view (because you are a Platform)

woven sluice Feb 2, 2024, 1:18 AM

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According to the demo it shows more data:
https://stripe.com/docs/connect/supported-embedded-components#payment-details

Supported Connect embedded components

Learn about current and upcoming embedded components.

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Is that not possible with our setup?

mighty thunder Feb 2, 2024, 1:19 AM

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If you go to their account, click on "View Dashboard as this account" you will see a view of the Payment similar to the embedded component

woven sluice Feb 2, 2024, 1:20 AM

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I want them to be able to see this - not us

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I may have found the issue

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just checking

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nope, I was wrong. same issue

mighty thunder Feb 2, 2024, 1:37 AM

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It's the destination charge, so the charge is actually on your Platform, just a portion shared to your Connected Account. The Payment Method is visible on your Platform, but not visible to your Connected Account

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The customer paid $1.37 to the Platform, the Platform then share $0.12 to the Connected Account

woven sluice Feb 2, 2024, 1:38 AM

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Is there any way to reconfigure our system to show them that data? Or is that just how it is for connected accounts?

mighty thunder Feb 2, 2024, 1:39 AM

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It's just how it is for connected account, on Destination Charge

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The Connected Account doesn't see the Payment Method of a Customer on the Platform, they only knows that it's $1.37 charge, and the Platform shared $0.12 to them

#salonmonster