danielvalchev-account-support | Stripe Developers | Page 1

elder ironBOT Feb 2, 2024, 12:38 AM

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@bleak sail :question: Have a non-technical question, account issue, or need one-on-one support? We wish we could help, but this community is focused on developers and technical discussions. Our support team will be able to assist you better than we can: https://support.stripe.com/contact

Stripe: Help & Support

Find help and support for Stripe. Our support site provides answers on all types of situations, including account information, charges and refunds, and subscriptions information. Get your questions answered and find international support for Stripe.

bleak sail Feb 2, 2024, 12:40 AM

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Email support has been extremely unresponsive so far, it’s been 2 days and I’ve had to temporarily disable my etsy store until I can be sure I can receive payments. I have already verified my account months ago with ID and face scan, along with a picture of me holding my ID. I don’t understand why I have to verify again.

random spire Feb 2, 2024, 12:42 AM

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I'm sorry, I am a developer and I help developers with code. I understand the frustration but I don't have any way to help with this. Please contact our support team for help

bleak sail Feb 2, 2024, 12:44 AM

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Okay thanks

#danielvalchev-account-support