#edgarsantiago93.

1 messages · Page 1 of 1 (latest)

indigo hornetBOT
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Hello! We'll be with you shortly. Below are links to other discussions we've had with you in the past week in case you want to review that information. If your question is related to one of these previous discussions, please provide a comprehensive summary of the current state and what you need help with now. We help many users simultaneously, so a summary allows us to resolve your issue as soon as possible.

sudden python
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Can you share more details? Do you have a screenshot?

storm field
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hello, yes, so when a user pays with link on the express checkout element the modal pops up, in there some users get a message saying " rocket resume requires that you input a billing address"

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but, thats not the case for all users

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this is my user for example, i dont see the message

sudden python
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I see

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Do you know what options you're passing when creating the Elements object?

storm field
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yes, we're only passing wallets options,
wallets: {
applePay: isWallets ? STRIPE_AUTO : STRIPE_NEVER,
googlePay: isWallets ? STRIPE_AUTO : STRIPE_NEVER,
},

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and for link authentication element

  defaultValues: { email: checkoutValues?.email || '' },
sudden python
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Ah, sorry, not when you create the Express Checkout Element but the options you pass when calling stripe.elements

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Do you happen to have a screenshot of the error? In my testing, if I am a brand-new Link user, I'm prompted for a billing address as part of the sign up + payment flow

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If I'm logged into a Link account already (like in your screenshot), the payment method that is already saved to my Link account is already associated with a billing address

storm field
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hmm ill ask the qa team for the screenshot of the issue, tbh i just saw it on a gooogle meeting

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yes, this are the options

{
mode: 'subscription',
amount,
currency: 'usd',
paymentMethodCreation: 'manual',
captureMethod: 'automatic',
loader: 'always',
setup_future_usage: 'off_session',
appearance,
};

sudden python
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No, I can't reproduce this, unfortunately

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@storm field If you can share more details from your qa team about this, that'll be helpful!

storm field
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sorry, i cant seem to get ahold of them i believe they are gone for the day

indigo hornetBOT