#iderpalot
sturdy depot
Hello! How are you currently creating charges? Are you using direct charges? destination? If you give me an example payment intent ID or refund ID I can take a look
arctic jungle
indent id is pi_3Of3R4GRaZmslLGQ0VuWKyFC , i am in test mode
currently i have it set to i get 10% and the connect gets 90%
however when a refund is needed and i refund no money is taken from the connect
sturdy depot
Ah, so you're creating the the payment on the platform and transferring 90% of it to the connected account, right?
arctic jungle
yes
sturdy depot
If you want to get back the transfer from the connected accuont then you need to make a separate transfer reversal https://stripe.com/docs/api/transfer_reversals/create
arctic jungle
so the refund would always be from my account, the transfer reversal would act as a refund to me
rancid currentBOT
sturdy depot
Yes