thefirstharpy | Stripe Developers | Page 1

wild tideBOT Feb 1, 2024, 2:50 PM

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Hello! We'll be with you shortly. Below are links to other discussions we've had with you in the past week in case you want to review that information. If your question is related to one of these previous discussions, please provide a comprehensive summary of the current state and what you need help with now. We help many users simultaneously, so a summary allows us to resolve your issue as soon as possible.

thefirstharpy, 13 minutes ago, 8 messages

iron plover Feb 1, 2024, 2:50 PM

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Hello

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Does the Customer exist on your Connected Account?

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Or your platform?

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Yep and how do you create that customer.id?

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Or where do you retrieve it from?

gusty juniper Feb 1, 2024, 2:52 PM

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When a customer registers on the platform the customer is created on stripe as well

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const customer = await getStripeCustomer(stripeID);

iron plover Feb 1, 2024, 2:53 PM

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Yep that customer is created on your platform

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But you are trying to charge on your Connected Account

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So you need to create the Customer on the Connected Account

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By using the Stripe Account Header (see: https://stripe.com/docs/connect/authentication) like you do in that Checkout Session creation request

gusty juniper Feb 1, 2024, 2:54 PM

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Oh so, the customers wont be added to the platform

iron plover Feb 1, 2024, 2:55 PM

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Not with Direct Charges, no.

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The Customers are on the Connected Account

gusty juniper Feb 1, 2024, 2:55 PM

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They'll be the customers of the said connected account

iron plover Feb 1, 2024, 2:55 PM

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Just like the charges

gusty juniper Feb 1, 2024, 2:58 PM

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So, the customers that are created on the platform when they register shouldn't happen now

iron plover Feb 1, 2024, 2:58 PM

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Correct.

gusty juniper Feb 1, 2024, 2:58 PM

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Instead they'll be added to the connected account

iron plover Feb 1, 2024, 2:58 PM

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Yep

gusty juniper Feb 1, 2024, 2:59 PM

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Thanks again

iron plover Feb 1, 2024, 2:59 PM

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Sure

gusty juniper Feb 1, 2024, 3:02 PM

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Is there a way to use the get_customer_by_id for the connected account

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Like would it be the same api, with the header passed as param

iron plover Feb 1, 2024, 3:03 PM

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Yep, the doc I shared above shows you how you can make any API request on your Connected Account

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You pass stripeAccount as an options param

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All of our APIs support this

gusty juniper Feb 1, 2024, 3:06 PM

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Would i be using the platform's api key or the connected account's?

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Or is the syntax wrong

iron plover Feb 1, 2024, 3:06 PM

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Yes you use platform key

gusty juniper Feb 1, 2024, 3:07 PM

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Here stripe is initialize using the platform's key

iron plover Feb 1, 2024, 3:08 PM

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That looks fine.

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Are you seeing an error?

gusty juniper Feb 1, 2024, 3:08 PM

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Sending..

iron plover Feb 1, 2024, 3:10 PM

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Yep okay so it is working fine

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The issue is that your Connected Account is not actually connected to that platform

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So I'd check on the account ID

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And ensure you are testing with the correct Connected Acccount / Platform combo

gusty juniper Feb 1, 2024, 3:11 PM

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I can see the account on the stripe dashboard

iron plover Feb 1, 2024, 3:11 PM

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Then I'd double check the API key you are using to ensure it is your platform key

gusty juniper Feb 1, 2024, 3:11 PM

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Yesterday i onboarded the account from the dashboard

iron plover Feb 1, 2024, 3:12 PM

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You can also share the Connected Account ID with me and I can take a look

gusty juniper Feb 1, 2024, 3:13 PM

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Can we connect tomorrow?

iron plover Feb 1, 2024, 3:14 PM

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Yep we will be here

#thefirstharpy