american_woman | Stripe Developers | Page 1

slender muskBOT Jan 31, 2024, 10:56 PM

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wintry briar Jan 31, 2024, 10:56 PM

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Hello there, thank you.

analog hearth Jan 31, 2024, 10:58 PM

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Hi, depending on the version, they are some reaking changes between API versions. You can. learn more about it here: https://stripe.com/docs/upgrades and you should carefully test this test mode before you roll it out in live mode.

wintry briar Jan 31, 2024, 10:58 PM

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Yes, I have read the documentation..

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So, here's the question.. I have two different software providers that are working with my stripe account.. this will disconnect them?

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They have the API connection...

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Will they have to test test..??

analog hearth Jan 31, 2024, 11:00 PM

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I'm not sure what you mean with 'software providers'. You'd want to ask them directly as it's likely they built this plug-in if that is what you mean by software providers'

wintry briar Jan 31, 2024, 11:01 PM

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Ok, I'm sorry, the payments that I receive thru my system come from them sending the information to stripe.. they have the connection..

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will they have to "reconnect".. meaning make changes with my API keys?

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or do they stay the same..

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for them...

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One is telling me that all the credit card information that they have stored secured in thier system will be lost..

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and the other is not sending any information to stripe.. not setting up customer accounts.. just "charging".. so he's saying nothing will change.....

analog hearth Jan 31, 2024, 11:03 PM

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I'm unsure how they built this on their end, so you'd need to talk to them to confirm

wintry briar Jan 31, 2024, 11:03 PM

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They are not helpful. I really need help with this...

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Is there someone that can assist futher? perhaps give me details.. that I can understand?

analog hearth Jan 31, 2024, 11:04 PM

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I can't comment on things that they built so you need to talk to them and push back on them.

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I do not want to blindly give you bad advice

wintry briar Jan 31, 2024, 11:05 PM

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Yes I am doing that.. and getting nothing.. they are NOT verifying security informaton on 1/2 of the accounts that I run charges thru...

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this is not helpful. BlindBusinessOwner

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I don't now how they can do that..

analog hearth Jan 31, 2024, 11:07 PM

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I do not know what this all means. I truly think you should push back as they built this and we have no exposure to how they built this.

wintry briar Jan 31, 2024, 11:08 PM

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OK, I apapreciate you.Do you work for stripe?

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Would it help if I contacted Stripe Custoer Service?

analog hearth Jan 31, 2024, 11:09 PM

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Yes I do

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No, they would not know it either

wintry briar Jan 31, 2024, 11:09 PM

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they would not know what?

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Do you understand my question.

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Perhaps I will try again later. Thank you.

#american_woman