#jcnguyen-invoice-upcoming

1 messages · Page 1 of 1 (latest)

frank charmBOT
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Hello! We'll be with you shortly. Below are links to other discussions we've had with you in the past week in case you want to review that information. If your question is related to one of these previous discussions, please provide a comprehensive summary of the current state and what you need help with now. We help many users simultaneously, so a summary allows us to resolve your issue as soon as possible.

novel trail
jade bridge
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Hi i added the coupon id but it seems not not doing anything

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here's the requestid : req_EeXNUQpEAqhGgM

novel trail
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Taking a look here

jade bridge
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tried with a coupon property instead of discount but the same behavor: req_hUwBOnT5FHbMRR

novel trail
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Can you ommit the tax from this request?

jade bridge
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sure

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same result

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req_X4uP2r5AjzKFgr

novel trail
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Can you share the response from the request please?

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Asking a teammate to look as well, thank you for your patience.

jade bridge
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no worries

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thanks

novel trail
jade bridge
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if i set nothing on prorate i will get extra line causing double charge

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i think i raise an issue last time

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confirmed without prorate amount discount work

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but then the total come out double

novel trail
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Confirmed with a teammate that on the Upcoming invoice this won't show the discounted amount.

jade bridge
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so when i set didn't get prorate the discount amount shown up

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vice versa

novel trail
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When they use 'always_invoice', it causes an Invoice to be created for the prorations. Since that's technically the next Invoice, the Upcoming Invoice API returns that Invoice. This is a limitation of the Upcoming Invoice API.

jade bridge
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is there any chance fixing that

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or what are my option to get a preview of an invoice with prorate and discount

novel trail
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I'll share this with the product team but there is not a timeline/ promise I can make.

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Thank you

jade bridge
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so how can i preview the invoice

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is there any other that i could try?

novel trail
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There is not I'm afraid

frank charmBOT
jade bridge
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got it thanks