shieatt-applepay-behavior | Stripe Developers | Page 1

plush ibexBOT Jan 31, 2024, 10:18 PM

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Hello! We'll be with you shortly. Below are links to other discussions we've had with you in the past week in case you want to review that information. If your question is related to one of these previous discussions, please provide a comprehensive summary of the current state and what you need help with now. We help many users simultaneously, so a summary allows us to resolve your issue as soon as possible.

shieatt, 6 hours ago, 4 messages

shadow shale Jan 31, 2024, 10:19 PM

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Hi, taking a look

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I think it's expected that in Incognito it works regardless. I'm looking at the settings and seeing if I can reproduce it.

robust mural Jan 31, 2024, 10:25 PM

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Ok thank you, we're really scratching our heads over this one

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the issue is occuring on app.afterthetone.co on the final step at checkoout

shadow shale Jan 31, 2024, 10:40 PM

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Can you share a link where I can try to reproduce this?

robust mural Jan 31, 2024, 11:01 PM

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Certainly : https://app.afterthetone.co/

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You'll need to fill out the form and select some products, but the Stripe element of course is at the last step at checkout

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@shadow shale

shadow shale Jan 31, 2024, 11:15 PM

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Ah, sorry missed the ping. Let me circle back here once I answer a couple of other threads. Thank you for your patience.

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I'm asking a teammate here

plush ibexBOT Jan 31, 2024, 11:25 PM

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robust mural Jan 31, 2024, 11:25 PM

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Ok great, thank you!

shadow shale Jan 31, 2024, 11:28 PM

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After talking to a teammate, this is outside of Stripe's purview I'm afraid.

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We recommend that you reach out to Apple Support as a next step.

serene sandal Jan 31, 2024, 11:29 PM

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shieatt-applepay-behavior

serene sandal Feb 1, 2024, 12:02 AM

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@robust mural are you still around?

#shieatt-applepay-behavior