#zoephone
1 messages · Page 1 of 1 (latest)
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- zoephone, 6 hours ago, 3 messages
- zoephone-account-support, 9 hours ago, 9 messages
What do you mean by "supervisors"?
I’ve requested for supervisor for assistance over 4 days now
You guys developed This support system which does not work for us owners
Terrible support system I can never get actual help , never get a response from any hire ups over 2 weeks now
Are you referring to this: https://support.stripe.com/?contact=true
Yes it don’t work
I’ve messaged every day for 2 weeks it don’t work
Haven’t got a phone call , email , text , sos or anything
All the available options are available here: https://support.stripe.com/?contact=true
Unless you have an API/integration related question that I can help you with.
I’ve been using those options for 10 days
Your system you guys developed don’t work
I haven’t gotten any support
Us owners need a actually support system that works
That’s what you guys do develop
So if can’t help find someone in your Teams to assist that you have a angry ceo in your discord and tired of the run around
This is sad on how y’all support system even works
Been making emails everyday and no response
I don't have a contact to any of the support folks. If you've written in, you must get a response. I can't help with more unfortunately.
Yes you can help you work for the company
You just don’t want to help
I message every morning and night y’all still haven’t got someone to respond
@random flax Has anyone reached out to you and what issue you having with your account?
They don’t want to help us . A supervisor 1 month ago supervisor name is Lawrence stated my account and payouts would be fine he certified and said he went in the system to make sure , now nobody knows how to get a supervisor available or their legal team , they want keep giving emails that nobody ever responds to
So you tried speaking to Supervisor in emails ?
He don’t answer ! At all I’ve been messaging for 10 days
I came to this discord their only other place has live agents that still don’t want to help bro
I just want get my money and go back to square this is terrible
I never used Square.
Have you tried someone calling you ?
Fails every time , we are calling to let you know a supervisor will reach out within 24 hours
It’s been 10 consecutive days no email or call ..
If you send me your email address I can double check that we are receiving your emails, but unfortunately like vanya said, we cannot help with account related issues beyond that. This server can only advise on coding issues
We get you guys cant help, but were tired of no help
your legal team dont answer their emails
your supervisors dont
your agents
dont
what you want us to do?
You guys developed this support system for us CEOs to use and their terrible and doesnt help at all
Whats that?
My payout that the manager confirmed and certified in their system that was going be completed
Everyday comes the date on another screen just keep changing
but the date right there Zoe.
What’s today brother?
Make sence, don't it have to clear.
Right but it’s not even doing that , just keeps switching to the next day and next day
That’s the crazy part brother waiting 120 days on top of still building business and I can’t have my money still . Not one complain , or infraction towards my company