#eric_70104
nova lion
stray escarp
That's something managed internally by Stripe, you can't trigger that on your own
humble roost
Is there a way to retrieve the phone number and display it to a user?
stray escarp
Ah sorry I though you want to invoke the 2FA verification
You can display the phone number of the connected account via it's Peron:
https://stripe.com/docs/api/persons/object#person_object-phone
humble roost
Is there a way to get the person id for the account? I have completed a connect account onboarding process for an account. When I go to retrieve the connect account object, the person is always null
stray escarp
You can list all the persons attached to a Connect Account:
https://stripe.com/docs/api/persons/list
humble roost
I just found that 🙂
I will try thank you
I was able to pull the person associated with the connect account, but the phone number is null. The verification phone must be stored somewhere else.
stray escarp
Can you share the AccountId?
humble roost
Yep, it is in my test environment... acct_1OcD3nDGEWjOGFrF
stray escarp
Are you sure that you've set a phone nuimber when creating that account ?
stray escarp
That's not the person's phone number
you need to complete to the next step and set the person details (including its phone number)
humble roost
How do I retrieve that phone number? Because that is used to login and update company information
I need to display it to the user so they can contact that person to update company details if there are new verification requirements.
stray escarp
No that phone is redacted and can't be fetched from public APis
If you want to have phone contact, then you need to have a person attached to that Connect Account with phone number
and you access it via this APi:
<https://stripe.com/docs/api/persons/object#person_object-phone
humble roost
Ok, just one more question. What if the representative of the connect account leaves the company and the company no longer has access to the mobile phone number. How would we update the mobile phone so they can update company profile?
Or is there another way to verify the account when logging in?
stray escarp
Ok, just one more question. What if the representative of the connect account leaves the company and the company no longer has access to the mobile phone number. How would we update the mobile phone so they can update company profile?
If they lost their phon number, then they can reachout to Stripe Support at https://support.stripe.com/contact