#mrdanvant
haughty burrow
sterile hazel
@frosty hollow it looks like stripe is activating apple and google pay even though settings have not been applied and we have not varified our domain?
so customers are checking out with apple or google page and it is not responding as it should, resulting in duplicate payments
so your customers see Google/Apple Pay, but you don't want them to appear?
how are you accepting payments? Checkout Session, Payment Element, something else?
knotty trellis
we redirect people to your hosted payment pages
but remember we are using stripe connect, so payments are made on our clients accounts that we collect applications fees from
sterile hazel
we redirect people to your hosted payment pages
which one? Checkout Session, Payment Links, Hosted Invoice Page?
can you share any relevant object IDs?
knotty trellis
i think it is check out session
let me see if i can find an iD for you
pi_3OdKSKI6Iuq9amAD156YlvYL
sterile hazel
indeed that's a Checkout Session
so what exactly is there issue here? That Google/Apple pay shouldn't appear?
knotty trellis
yes, because it is a connect account we do not have access to apply setting to verify our domain in their account... I am a little confused why stripe would show the Google/Apply pay if the domain has not been verified
sterile hazel
there's no domain verification needed in this case, since it's a Stripe hosted page.
knotty trellis
ah ok, i did wonder if that was the case... pitty your normal stripe support team do not know this...
sterile hazel
and you can enable/disable payment methods for you connected account here: https://dashboard.stripe.com/settings/payment_methods/connected_accounts?config_id=pmc_1OeboJARhzJiqk7M9Lxh3X4K
knotty trellis
do we need to apply anything in our code to handle payments made by Google/Apple pay?
sterile hazel
no, it should just works out of the box with Checkout Session.
knotty trellis
we are seeing a higher than normal number of duplicate payments becuase people think the 1st payment failed when using a google/apple pay
sterile hazel
why would users think the payment failed exactly?
knotty trellis
the link you sent me it very interesting... if i turn off by default the setting for Apple Pay and Google pay, this will automatically stop those from showing on my clients connected payment pages
knotty trellis
why would users think the payment failed exactly?
I dont know, it is just the emails we get from purchase saying they thought the payment had failed
sterile hazel
who sends that email? yourself or Stripe?
knotty trellis
No, the customer is contacting us and asking for a refund as they ended up paying twice
sterile hazel
got it, but why would customer think the payment failed? once the Checkout Session is succeeded, Stripe automatically redirects to your success_url where you can display a success message.
so there may be an issue in your implementation?
knotty trellis
i tried applying the settings but it said i could not do it as I am not using automatic payment method
i think the issue is they are not being redirected back
sterile hazel
i tried applying the settings but it said i could not do it as I am not using automatic payment method
got it. so you may want to change your integration to use automatic payment method. otherwise you'll need to ask your connected accout to directly make the change on their end
i think the issue is they are not being redirected back
that's not really possible. if the payment is successful, Stripe will automatically redirect them to thesuccess_url.
but the question is what do you show users on the success_url?
knotty trellis
we are in the process of developing a new update, so we will make sure we implement this in the new update
can you please send me the best link i can give to my developers so i can make sure they are implementing the latest and best code for connect account checkout sessions to your hosted pages
sterile hazel
do you want Direct Charge or Destination Charges or Separate Charges & Transfers? https://stripe.com/docs/connect/charges
knotty trellis
i think we currently use a direct charge
sterile hazel
we don't have a guide for Checkout Session with Direct Charges.
But here's the regular Checkout Session guide: https://stripe.com/docs/payments/accept-a-payment?platform=web&ui=checkout
then make sure to use the Stripe-Account header for a Direct Charge: https://stripe.com/docs/connect/authentication
knotty trellis
ok and does this document include coding for the payment element automatic settings you sent earlier
sterile hazel
the only think you need to change in your current integration to use automatic payment method is to remove this line when creating Checkout Session
payment_method_types: [ "card" ]
knotty trellis
yes but at the moment when i change the settings it will not apply them to the payment as it says we are not using automatic payment method
sterile hazel
yep I understood. and to avoid this you can simply remove payment_method_types: [ "card" ] from your code.
sterile hazel
happy to help 🙂