#VisionADdyOP
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- VisionADdyOP, 10 hours ago, 47 messages
iron ivy
Hello! Can you provide more specific details? What's the scenario?
minor garnet
Can you please see this subscription sub_1OeLtRARWDrZZuifNXywXzF6
You can see last two invoices
I want to apply credit balance if any to that created invoices
This is my business logic customer failed to pay the amount i am creating new invoice to neglect next month flat rate
Credit is applied to voided invoice but not custom created invoice
iron ivy
A Customer's balance is applied to an Invoice when payment is attempted. It's too late to apply it to those Invoices for this canceled Subscription. One is already paid, and the other has been voided.
minor garnet
No no that I paid manually
But you can see in new invoice their is no credit is applied
iron ivy
Not sure I understand, can you provide more specific details?
minor garnet
Just tell me invoice is open can we apply credit manually ?
Or stripe will do that for custom created invoice
As in void invoice credit is applied you can see
iron ivy
No. Have a look here: https://stripe.com/docs/invoicing/customer/balance#working-with-credit-balances
A balance will apply to the next finalized Invoice, and you can't choose a specific Invoice to apply the balance to.
minor garnet
But in my case it's not applied for last invoice
iron ivy
Can you show me a specific example of that?
minor garnet
cus_PTISpV4g58JyB3 see this customer last invoice
And second last invoice
Scenario is that second last invoice i voided because in that next month flat fee is added
But customer failed to pay the amount so I created new invoice to omit that next month flat fee
Because I have to take last month charge
But whatever new invoice is created their is no credit applied their
iron ivy
Can you give me a specific Invoice ID where you expected a balance to be applied but it wasn't?
minor garnet
in_1OeM1ZARWDrZZuiflsheuODi
Here it should deduct 74 dollar
I paid that invoice manually but it should be adjusting that price
iron ivy
What was the Customer's balance at the time that Invoice was finalized?
iron ivy
I don't think that's the case. I'm seeing a zero balance on them prior to that.
iron ivy
Hang on...
The Customer's balance went from 0 to 74.20 in this Event: evt_1OeM1cARWDrZZuifbTLiIxCl, but that happened after the Invoice was finalized.
minor garnet
Ohhh
iron ivy
The invoice.finalized Event is here, and happened first, when they had a zero balance: evt_1OeM1cARWDrZZuifyyu5QuVd
Thus they had a zero balance at the time, and no balance was applied as expected.
minor garnet
If I create invoice manually it will autistically finalize after hr?
iron ivy
Invoices typically finalize after an hour, yep.
minor garnet
I think in this case first i should void old invoice and then finalize new invoice
Here i done exactly opposite
That's why may be new invoice is finalized-here balance is their for old invoice and old is voided at the
What do you think?
iron ivy
Sounds quite possible. Give it a try!
minor garnet
Or may be i will keep that invoice in darft for an hr