#nathan_blkout
1 messages ยท Page 1 of 1 (latest)
@urban terrace can you write a clear and detailed summary of your exact question and what is blocking you?
Okay :
Currently i've done with my mate a process for users to create their connected express account.
They have the process host by stripe to fullfill their informations about society, but then, in all events triggered by this process, we can't get any data from this regarding the society
We already have set the collect :
return [
'url' => $stripeClient->accountLinks->create([
'account' => $connectedAccount->id,
'refresh_url' => $this->accountFailureUrl . '?' . $query,
'return_url' => $this->accountSuccessUrl . '?' . $query,
'type' => 'account_onboarding',
'collect' => 'eventually_due',
])->url,
];
Hello! I'm taking over and catching up...
Can you explain what "we can't get any data from this regarding the society" means exactly?
After the process finalized, we can't get the society data from the connected account
Their's no way for us currently, every api call doesn't retrieve these data, and the events triggered during the process too
Hi i was the mate ๐ , for information we listen only account.updated event from webhook
Can you give me the request ID of one of your attempts to retrieve the information you want? Here's how you can find a request ID: https://support.stripe.com/questions/finding-the-id-for-an-api-request
Or one of the account.updated Event IDs would work too.
For exemple one of account.updated event from a process we did yesterday :
evt_1OdviwQ98YTFnrOSltTUM7Mi
On the object in resspone, we don't have any informations about society, for example address
Looking...
Yep, that mekes sense and is expected behavior. This is an Express account, and you as the platform don't have access to that information.
No, Standard accounts would not show you this information either. You would need to use Custom connected accounts.
With Standard and Express accounts Stripe handles that information, with Custom you need to handle it on your end (and, thus, you can see it).
Can you tell me more about why you want to see it? What's your use case?
We allow lawyer to create pro account by our side. Then they have access to our tools allowing them to create and send documents for their customers. In these docs, we need and they need to show these informations. So we want to avoid asking them it twice (by stripe side and ours)
Regarding our way for now, what's the main difference from express to custom ? Is there something special ?
The best way to do that would be to ask for it on your end, then create the account with that information already prefilled.
We have information about the different account types here: https://stripe.com/docs/connect/accounts
Custom accounts require a lot more work.
Instead of using Custom, try collecting the address info and whatnot on your end, then supply that info when you create the Account using the API: https://stripe.com/docs/api/accounts/create
Looking at what you sent
Okay thank you for all these informations, i need to concil with my mates on this aha, it includes a lots of changements ^^'
Can i contact you again somewhere if i got others questions please ? I've good feeling on your way
We help in realtime on Discord and close idle threads, meaning they'll be read-only but still accessible. If you have a new question later you can ask it in #dev-help and someone will help you. ๐
Possible to get your direct contact ? ๐
I won't abuse, just in order to get somoene understand our problems in few lines aha
No, sorry. I might be here when you come back, but it might also be someone else on my team.