#nathan_blkout

1 messages ยท Page 1 of 1 (latest)

little raftBOT
rose ocean
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@urban terrace can you write a clear and detailed summary of your exact question and what is blocking you?

little raftBOT
urban terrace
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Okay :
Currently i've done with my mate a process for users to create their connected express account.
They have the process host by stripe to fullfill their informations about society, but then, in all events triggered by this process, we can't get any data from this regarding the society

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We already have set the collect :

return [
            'url' => $stripeClient->accountLinks->create([
                'account' => $connectedAccount->id,
                'refresh_url' => $this->accountFailureUrl . '?' . $query,
                'return_url' => $this->accountSuccessUrl . '?' . $query,
                'type' => 'account_onboarding',
                'collect' => 'eventually_due',
            ])->url,
        ];

halcyon widget
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Hello! I'm taking over and catching up...

urban terrace
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Here is our accountLinks create for now

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Hello !

halcyon widget
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Can you explain what "we can't get any data from this regarding the society" means exactly?

urban terrace
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After the process finalized, we can't get the society data from the connected account

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Their's no way for us currently, every api call doesn't retrieve these data, and the events triggered during the process too

eager zodiac
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Hi i was the mate ๐Ÿ‘‹ , for information we listen only account.updated event from webhook

halcyon widget
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Or one of the account.updated Event IDs would work too.

urban terrace
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For exemple one of account.updated event from a process we did yesterday :
evt_1OdviwQ98YTFnrOSltTUM7Mi

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On the object in resspone, we don't have any informations about society, for example address

halcyon widget
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Looking...

urban terrace
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Yep

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Take your time, you'll save us hours

halcyon widget
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Yep, that mekes sense and is expected behavior. This is an Express account, and you as the platform don't have access to that information.

urban terrace
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How could we do in an other way so ?

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Do that with a standard account ?

halcyon widget
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No, Standard accounts would not show you this information either. You would need to use Custom connected accounts.

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With Standard and Express accounts Stripe handles that information, with Custom you need to handle it on your end (and, thus, you can see it).

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Can you tell me more about why you want to see it? What's your use case?

urban terrace
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We allow lawyer to create pro account by our side. Then they have access to our tools allowing them to create and send documents for their customers. In these docs, we need and they need to show these informations. So we want to avoid asking them it twice (by stripe side and ours)

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Regarding our way for now, what's the main difference from express to custom ? Is there something special ?

halcyon widget
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The best way to do that would be to ask for it on your end, then create the account with that information already prefilled.

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Custom accounts require a lot more work.

urban terrace
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Looking at what you sent

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Okay thank you for all these informations, i need to concil with my mates on this aha, it includes a lots of changements ^^'

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Can i contact you again somewhere if i got others questions please ? I've good feeling on your way

halcyon widget
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We help in realtime on Discord and close idle threads, meaning they'll be read-only but still accessible. If you have a new question later you can ask it in #dev-help and someone will help you. ๐Ÿ™‚

urban terrace
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Possible to get your direct contact ? ๐Ÿ™‚
I won't abuse, just in order to get somoene understand our problems in few lines aha

halcyon widget
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No, sorry. I might be here when you come back, but it might also be someone else on my team.

urban terrace
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Okay i see, thank you !
Good luck for others customer service !

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See you