_liamm3 | Stripe Developers | Page 1

solemn lotusBOT Jan 30, 2024, 2:25 PM

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Hello! We'll be with you shortly. Below are links to other discussions we've had with you in the past week in case you want to review that information. If your question is related to one of these previous discussions, please provide a comprehensive summary of the current state and what you need help with now. We help many users simultaneously, so a summary allows us to resolve your issue as soon as possible.

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fresh iris Jan 30, 2024, 2:25 PM

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What else should be showing there? I am guessing PayPal and Link?

winter peak Jan 30, 2024, 2:27 PM

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Oh yes, sorry. Paypal should be shown an all devices and GPay on Android devices.

fresh iris Jan 30, 2024, 2:30 PM

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Is GPay not showing up on android browsers?

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I am not immediately sure what may be happening here but am reaching out to my colleagues

winter peak Jan 30, 2024, 2:33 PM

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It's only showing up on chrome, but unfortunately not when opening it through an ad on instagram. Apple Pay seems to work. Here is a post from our client containing an ad to a product: https://www.instagram.com/p/C14VWS4L4Ib/ I used this for testing on my phone. Desktop there is no link to the product for some reason.
Thanks in advance!

mgm.cosmetics

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fresh iris Jan 30, 2024, 2:35 PM

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thanks for the description, that is especially surprising that apple pay works on android like this

winter peak Jan 30, 2024, 2:37 PM

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Oh sorry, the screenshot is from our client who uses an iPhone. 😬 I am using an android phone. This is what I see:

fresh iris Jan 30, 2024, 2:38 PM

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Ah there we go, that is more what I expected. I misread your previous message a bit

winter peak Jan 30, 2024, 2:39 PM

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This is how it looks in chrome when I open the same link:

lost quarry Jan 30, 2024, 2:59 PM

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👋

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So this is expected here due to limitations around webviews.

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The short of it is that Paypal has limitations in terms of their modal functioning at all when it is initiated from a Webview. Google Pay requires the use of custom tabs (https://developer.chrome.com/docs/android/custom-tabs/) to function from a web view. And lastly, Apple Pay requires iOS 13+ to work.

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I'm not too familiar with how Instagram Ads work, but is it possible to designate via settings or something for the Ad to push users to their Chrome App instead of it opening a Webview?

winter peak Jan 30, 2024, 3:10 PM

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Thanks for the response! That makes sense now. Unfortunately I don't have access to our client's Instagram account. I will reach out to him and ask for access. I will probably probably get a response tomorrow. 🙂

lost quarry Jan 30, 2024, 3:10 PM

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Sounds good

#_liamm3