frank.san | Stripe Developers | Page 1

warped nestBOT Jan 30, 2024, 8:08 AM

#

narrow pendant Jan 30, 2024, 8:09 AM

#

Your Dashboard balance will only show currency that is supported in your country

#

is your stripe account based on a country where MXN is supported?

fresh maple Jan 30, 2024, 8:25 AM

#

I honestly don´t know

#

My Stripe account is based in Canada, so I guess MXN is not supported in Canadian accounts_

#

?

narrow pendant Jan 30, 2024, 8:26 AM

#

Can you share with me your merchant ID? you can find it from the Stripe Dashboard -> Settings ->Account Details

fresh maple Jan 30, 2024, 8:26 AM

#

Doing

narrow pendant Jan 30, 2024, 8:26 AM

#

No MXN isn't a supported payout currency in CA

fresh maple Jan 30, 2024, 8:27 AM

#

I see account name is: MSellMerchant

#

And what seems to be an account id is: acct_1D08ABLN30EVQLXt

narrow pendant Jan 30, 2024, 8:28 AM

#

Yes your account is based in CA

fresh maple Jan 30, 2024, 8:28 AM

#

So, to receive payments in MXN I´d need to open a Stripe account in Mexico, right?

narrow pendant Jan 30, 2024, 8:29 AM

#

Not necessary you can still receive payments in MXN, and Stripe will convert it to your payout currency It's just that you can't payout in MXN

fresh maple Jan 30, 2024, 8:38 AM

#

Yeah, but there is a fee for that conversion, isn´t it?

narrow pendant Jan 30, 2024, 8:39 AM

#

Hi. I wish I could help, but this chat is focused on developers and technical questions. Our support team will be able to assist you better than I can: https://support.stripe.com/contact

Stripe: Help & Support

Find help and support for Stripe. Our support site provides answers on all types of situations, including account information, charges and refunds, and subscriptions information. Get your questions answered and find international support for Stripe.

#frank.san