blacksilverusa | Stripe Developers | Page 1

wet quarryBOT Jan 30, 2024, 1:13 AM

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Hello! We'll be with you shortly. Below are links to other discussions we've had with you in the past week in case you want to review that information. If your question is related to one of these previous discussions, please provide a comprehensive summary of the current state and what you need help with now. We help many users simultaneously, so a summary allows us to resolve your issue as soon as possible.

blacksilverusa-account-support, 1 hour ago, 3 messages

frail ivy Jan 30, 2024, 1:13 AM

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hello! I'm sorry but I don't understand your question, can you rephrase?

proud jackal Jan 30, 2024, 1:18 AM

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I received this message:
In order to restore your account's ability to make charges and receive payouts, please check your email for next steps or reach out to our support team
I wrote an email to Stripe at the same moment, before that it was pending status( or something like that), before this alert I uploaded documents for business verification, but after this message popped up. Now my payments are suspended and i cant do anything. I made 2 payments (1 successful and the other unsuccessful due to stupid fraud monitor, the payment was legitimate), then confirmed my identity, then required business verification or something like that. Then happened what I wrote about earlier.

frail ivy Jan 30, 2024, 1:19 AM

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you'll need to reach out to Stripe Support - https://support.stripe.com/contact, they'll be able to advise you on your questions! We mainly help with developers who want to integrate directly with the Stripe API here on this channel

proud jackal Jan 30, 2024, 1:19 AM

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Thanks for your interest in Stripe Identity!

Unfortunately at the moment, we're unable to support your business. We're working on expanding our services, and will be in touch in the future as we do so.

#blacksilverusa