famicom0 | Stripe Developers | Page 1

undone brambleBOT Jan 29, 2024, 5:39 PM

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spark fog Jan 29, 2024, 5:39 PM

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Hi 👋

What kind of payment method was used to create the payment?

strange wharf Jan 29, 2024, 5:40 PM

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Customer balance 🙂

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For further clarity, if it helps; initiated a customer balance transaction which generated wire instructions. Customer wired money. (in this case, this is all test mode so we simulated funding, but we are actively processing wire/bank transfers in production today)

spark fog Jan 29, 2024, 5:50 PM

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Well then you should be able to refund the transaction and the funds will be returned to whatever payment method was used.

strange wharf Jan 29, 2024, 6:12 PM

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When I initiate a refund via API, the customer (me in this case) gets an email from Stripe asking for bank account details. I don't see that the funds were returned to the customer's cash balance

spark fog Jan 29, 2024, 6:16 PM

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Hmmm... Okay this appears to behave differently than our other payment methods

strange wharf Jan 29, 2024, 6:20 PM

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🙁

hollow nymph Jan 29, 2024, 6:54 PM

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I don't think there's an option to refund it unfortunately.

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But you can just modify the balance for this Customer: https://stripe.com/docs/billing/customer/balance#modifying

#famicom0