#borjapallasa

1 messages · Page 1 of 1 (latest)

fading drumBOT
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Hello! We'll be with you shortly. Below are links to other discussions we've had with you in the past week in case you want to review that information. If your question is related to one of these previous discussions, please provide a comprehensive summary of the current state and what you need help with now. We help many users simultaneously, so a summary allows us to resolve your issue as soon as possible.

jade notch
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HI 👋

No we aren't going to re-open a thread. Can you summarize the current state of your question here?

proper dock
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"Hm, that looks like a Direct Charge style flow, because you're using the stripe-account header. We typically don't recommend using a Direct Charge flow with Express Connected Accounts like this.

In general, I don't think you're going to be able to accomplish what you want this Connected Account. I'm getting the impression your Platform doesn't have the permission to directly control their Payment Methods, and since it's an Express account that doesn't have access to the Stripe dashboard the account owner won't be able to set them up either.

I would suggest trying to rebuild this flow where the Products/Prices and Payment Links reside on your Platform Account instead."

This was your last message, could you suggest what to do?

jade notch
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I didn't send any messages

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But it looks like my colleague provided you with an explanation of what to do next

proper dock
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I referred to your colleague

jade notch
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If you want to use Express connect accounts you need to create the Products/Prices on your platform account

proper dock
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I want merchants to create it products on the platform, then they're created by us automatically for them

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So if I set up, standard account instead of Express, that would work?

jade notch
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If you use Standard Accounts then the Products/Prices/Customer/Payments will all live on each Connect Account

proper dock
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I am not sure if I am following you

jade notch
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For Express/Custom accounts you create objects on your platform account and transfer funds to the Connect Account

For Standard accounts you create objects on the Connect Accounts and take a fee from their payments

proper dock
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Then in this case Standard accounts seem like my way to go option as:

  1. We create products on behalf of the merchants
  2. We collect fees

Am I correct?

jade notch
proper dock
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Yeah I reviewed it, it suits the case, I am simply not very sure of what you meant with your messages , I mean your colleagues one, saying that there may be better alternatives for this case.

  • Then what are the alternatives?

And yours, "For Standard accounts you create objects on the Connect Accounts and take a fee from their payments"

That's why I asked for confirmation of the use case that we need.

jade notch
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Sorry this still really unclear

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What is the flow you are trying to achieve?

proper dock
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Okay, I'll explain it:

  1. Merchant wants to start selling in our platform
  2. Merchant uploads products details (description, pricing...) on our platform
  3. When all product details are uploaded to our platform, we send a request to Stripe to create a) Product b) Product Price and c) Payment Link
  4. When there's a buyer in our platform, they check out using the payment link
  5. Then, when the payment is receive, we collect the fees of the transaction (A variable amount, but usually 10%) and we send that money to the merchant
jade notch
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When you say the merchants upload product details on your platform, do you mean you are saving the Stripe Product/Price objects to your platform account?