andrebras | Stripe Developers | Page 1

forest saddleBOT Jan 29, 2024, 11:05 AM

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boreal breach Jan 29, 2024, 11:05 AM

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👋 happy to help

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there would be an issue with cross-border payouts https://stripe.com/docs/connect/cross-border-payouts

Cross-border payouts

Transfer and pay out funds around the world.

dense bolt Jan 29, 2024, 11:07 AM

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Can I direct message you? I have a migration plan, but I think the task could be solved differently. This is an account from a company we acquired.

boreal breach Jan 29, 2024, 11:09 AM

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you can post here or you can contact https://support.stripe.com/?contact=true

Stripe: Help & Support

Find help and support for Stripe. Our support site provides answers on all types of situations, including account information, charges and refunds, and subscriptions information. Get your questions answered and find international support for Stripe.

dense bolt Jan 29, 2024, 11:13 AM

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Will try to explain everything without the private details 😅

The data migration is planned mostly because we acquired a company and need to change the details of the account; for that, we need the owner's info, which we have, but we can't change any data because the account is in a different country.

Because of those limitations, the plan was to create a new account in the country we need, and migrate all the data (subscriptions, customers, products, tax, ...)

How can we start billing (re-activate) that account quickly?

boreal breach Jan 29, 2024, 11:17 AM

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this is something that's best if we move the conversation over to https://support.stripe.com/?contact=true

Stripe: Help & Support

Find help and support for Stripe. Our support site provides answers on all types of situations, including account information, charges and refunds, and subscriptions information. Get your questions answered and find international support for Stripe.

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they will be able to better assist you with this

#andrebras