#jikez
1 messages · Page 1 of 1 (latest)
Do you use destination charges, separate charges and transfers, or direct charges?
👋 hi! i'm actually not sure, can i find it in the account setup?
No. Are you a developer?
yes
we never charge customer, we only pay them out
so it moves from our stripe account -> user's connect account -> payout
Oh so you charge on your connect account then create a transfer to the connect account?
That's a separate charge and transfer if so
yeah i'm not sure if our account is also a connect account, but it works like that
our stripe account -> user's connect stripe account -> pay out to their bank/card
Ok. There's some things you can do via the api to calculate the info you need, but its fairly resource intensive. Really I recommend you ask our support team if our reports/reporting systems can give you this info: https://support.stripe.com/contact
Find help and support for Stripe. Our support site provides answers on all types of situations, including account information, charges and refunds, and subscriptions information. Get your questions answered and find international support for Stripe.
Like there's no api you can use to spit out the info you need
You're going to need to page through resources and calculate these things yourself in your code
But there may be reports you can use to get this info so that's why i recommend talking to support. They know more about reporting than us
got it, thank you for the help!