akshar5404

[slate gazelle]

Can you share an example evt_xxx ID where delivery is failing?

[deep condor]

Hi @slate gazelle thanks for replying, the webhook end point is disblaed, i have enabled it again

there dont seem to be any logs, probably because the webhook end point was disbaled

[slate gazelle]

Ok, then you'll need to trigger an event that we will attempt to deliver so I can take a look

I need to see an evt_xxx that is failing as you describe

[deep condor]

is there a test event i can trigger from the dashboard?

[slate gazelle]

Well you can resend any failed events from the Dashboard yes. Or use the CLI to trigger a new one: https://stripe.com/docs/cli/trigger

[deep condor]

I have this even evt_1OcmOOHCqAocHUR8gzMLLoEa

i am trying to see how i can trigger a webhook for this

I do see that we are listining to customer.updated event, let me try and update a customer record to see if i can get more infor for you

[slate gazelle]

Yeah we didn't try to deliver that specific event anywhere as you likely didn't have a webhook listening for customer.updated events at the time it fired

[deep condor]

here is a event_id evt_1OcoRFHCqAocHUR8uHHvKAhv

we recently update the URL of the application and I also updated the webhook end point to reflect that

but may be we need to also update the webhook secret?

[slate gazelle]

Looks like your endpoint is returning a 302 (redirect) response, which we cannot follow

https://novilabs.io/auth/login?continue=https%3A%2F%2Finsight.novilabs.io%2Fwebhooks%2Fstripe

Looks like there's an auth layer or something that the endpoint is trying to redirect to?

[deep condor]

ah ok, thanks for this

i think i know what the issue is now, this has been very helpful

many thanks 👍