#jur-prefill-info-paypal

1 messages · Page 1 of 1 (latest)

digital bayBOT
#

Hello! We'll be with you shortly. Below are links to other discussions we've had with you in the past week in case you want to review that information. If your question is related to one of these previous discussions, please provide a comprehensive summary of the current state and what you need help with now. We help many users simultaneously, so a summary allows us to resolve your issue as soon as possible.

vagrant jetty
#

I don't really grasp the question, can you elaborate?

candid holly
#

I have a customer "cus_PR17aZfXrW5lQm" when i buy a subscription with the portal. I select a payment method like paypal.
Then I have to enter my name and address there again. But stripe already contains that data.

vagrant jetty
#

Can you share the UI you're looking at so that I am on the same page?

If I had to guess, we might not have a way to prefill the information for specific payment methods that use third-party interface

digital bayBOT
#

jur-prefill-info-paypal

vagrant jetty
#

ah are you asking about prefilling name under the specific payment methods tab?

candid holly
#

Yes mainly address. Because now the customer has entered all the information on the platform. Then he pays and has to fill it in again.

vagrant jetty
digital bayBOT
candid holly
#

So i need the set it to 'never'?

ember grotto
#

👋 taking over for my colleague. Let me catch up.

candid holly
#

I get the error "Tax ID collection requires updating business name on the customer. To enable tax ID collection for an existing customer, please set customer_update[name] to auto." when i set it to never

silent lark
#

I don't know if we pass saved address details from the customer to PayPal unfortunately

#

I'll quickly test

#

Hmm, no way to really test this as we don't actually utilise the PayPal redirect in test mode

#

Can you omit the tax_id_collection parameter from your session creation and then try PayPal?

candid holly
#

So adress can be never and name must by auto?

silent lark
#

Should work

candid holly
#

Is it also possible dat adress is visisble but already defined from the stripe customer?

silent lark
#

Visible where?

candid holly
#

inside the stripe portal

#

Set to auto and de data is is already filled in

silent lark
#

Shipping or billing address?

candid holly
#

both

silent lark
#

We don't prefill the shipping address no. The billing address would be prefilled from the selected payment method