hellotika | Stripe Developers | Page 1

carmine fableBOT Jan 25, 2024, 9:01 PM

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Hello! We'll be with you shortly. Below are links to other discussions we've had with you in the past week in case you want to review that information. If your question is related to one of these previous discussions, please provide a comprehensive summary of the current state and what you need help with now. We help many users simultaneously, so a summary allows us to resolve your issue as soon as possible.

pinkmel-pm-offsession, 3 hours ago, 9 messages
hellotika, 3 days ago, 5 messages

timber thunder Jan 25, 2024, 9:10 PM

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If you're in a call center you should be using MOTO flows to indicate the customer is not available to handle authentication. Your agents should not (and for some systems cannot) enter 3DS 2FA details for a customer.
https://support.stripe.com/questions/mail-order-telephone-order-(moto)-transactions-when-to-categorize-transactions-as-moto

Mail Order Telephone Order (MOTO) transactions: when to categorize ...

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ionic oak Jan 25, 2024, 9:24 PM

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does it make a difference if i am not in Europe but Canada as SCA is not as common here

#hellotika