#ravelens-connect-qs

1 messages · Page 1 of 1 (latest)

golden nimbusBOT
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Hello! We'll be with you shortly. Below are links to other discussions we've had with you in the past week in case you want to review that information. If your question is related to one of these previous discussions, please provide a comprehensive summary of the current state and what you need help with now. We help many users simultaneously, so a summary allows us to resolve your issue as soon as possible.

pulsar salmon
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Hi

inland moth
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Hello! Can you clarify what you're trying to do? Which payment are you trying to retrive?

pulsar salmon
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Erm so i want to receive payment by eur
But why it's converted to usd ?
Can i set it to eur ?

inland moth
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Do you have a US stripe account?

pulsar salmon
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Yes, it's US stripe account
But our platform service is non-US, is it possible for us working with non-US currency for US stripe account ?

inland moth
pulsar salmon
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Ah okay, and i still have question

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Can merchant do payout on connect account but they do not have to sign in ?
I mean do payout on specific connect account by manual trigger by my merchant's side

inland moth
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What kind of connect accunts are you working with? Standard? Express? Custom?

golden nimbusBOT
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ravelens-connect-qs

pulsar salmon
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It's custom accountt
And the service agreement type is recipient

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it's for merchant's accounmt

inland moth
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Gotcha - then yes, you should have control of when you can payout to your connected accounts and can manually create them if you want

pulsar salmon
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May i know which documentation should i refer ?
Do i only need to assign their connect_account id on the parameters ?

golden nimbusBOT
inland moth
pulsar salmon
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I only need to add the destination properties ?

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This will not deduct our platform balance is it ?
Only deduct the connect account balance right ?

inland moth
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Yes, this will create a payout on the Connected account, it should affect your own balance

pulsar salmon
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Because current flow is
I did transfer the funds (amount) to the merchant's connect account

inland moth
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Are you familiar with the Stripe-Account header already? The way you set it will depend on the sdk you're using

pulsar salmon
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I see
So i only need to set it right ?
Let me try
Thank you karbi