#amy-auth-logic
1 messages · Page 1 of 1 (latest)
Hello! We'll be with you shortly. Below are links to other discussions we've had with you in the past week in case you want to review that information. If your question is related to one of these previous discussions, please provide a comprehensive summary of the current state and what you need help with now. We help many users simultaneously, so a summary allows us to resolve your issue as soon as possible.
- incredible_panda_28452, 1 hour ago, 18 messages
hi there!
what do you mean by "pre-authorized order is deducted successfully"? are you talking about placing a hold on a card or something else?
What I mean is that our pre-authorization is successful, and then the settlement and deduction are successful. Is it true that this pre-authorization order cannot be deducted again, and the authorization is deducted once?
state of patmentIntent is: requires_capture, is it right? The state I queried so far is succeeded
state of patmentIntent is: requires_capture
okay, so youa re talking about placing a hold on the card
now what do you mean by deducted?
capture
I'm sorry it's hard to understand you. can you make a full sentence explaining your question?
My question here is whether the PaymentIntent of CaptureMethod: MANUAL can only capture once instead of capturing a second time.
thanks, that's mumch clearer.
by default the answer is yes: only once.
but you can try asking Stripe support if your account is eligible for multiple captures: https://support.stripe.com/contact
Ok, the result of my verification is that it can only be captured once. I just want to confirm with you. After successful capture, the remaining pre-authorization amount will be automatically returned to the user, right
After successful capture, the remaining pre-authorization amount will be automatically returned to the user, right
correct
amy-auth-logic
There is one last question to confirm, after the authorization is successful, if there is no capture for 7 days, the pre-authorization amount will be automatically returned to the user, and the merchant will not be able to capture the order, right?
Correct
Okay, let me verify that. Thank you so much for your support