jan123459371 | Stripe Developers | Page 1

tight ploverBOT Jan 25, 2024, 8:32 AM

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Hello! We'll be with you shortly. Below are links to other discussions we've had with you in the past week in case you want to review that information. If your question is related to one of these previous discussions, please provide a comprehensive summary of the current state and what you need help with now. We help many users simultaneously, so a summary allows us to resolve your issue as soon as possible.

jan123459371, 2 days ago, 18 messages
jan123459371, 6 days ago, 6 messages

narrow geyser Jan 25, 2024, 8:33 AM

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What type of charges do you use? Direct Charges, Destination Charges or Separate Charges & Transfer?

west loom Jan 25, 2024, 9:27 AM

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Hey, sorry was in a call. Its destination charges

ionic laurel Jan 25, 2024, 9:28 AM

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How can I automatically create the credit notes?
can you clarify what you mean by this exactly? you mean how to refund the payment?

west loom Jan 25, 2024, 9:33 AM

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no.

I need to refund a customers payment. That includes the technical aspect of funding the money back (incl. creating transfers and whatever).
On the other hand it includes creating documents (pdf) which make it legally proof for the authorities

ionic laurel Jan 25, 2024, 9:34 AM

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ifyoua re using Destination Charges, then the Invoice is created o your paltform account. And you can add Credit Notes like this: https://stripe.com/docs/invoicing/dashboard/credit-notes

west loom Jan 25, 2024, 9:35 AM

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i know this

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my question is if it is possible to do it automatically on refund.

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The other more important question is this:

Transaction volume: 119 € (100€ net and 19€ tax)

customer pays.
Platform gets 10 € (minus the stripe fee)
service provider gets 109 €

What happens if I refund the payment?
Platfrom gets -10€
Service provider gets -109€
?

ionic laurel Jan 25, 2024, 9:36 AM

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my question is if it is possible to do it automatically on refund.
I don't understand. you want to furst refund the customer, and when thant happens automatically update the Invoice? then sure, using the Stripe API you could do that.

west loom Jan 25, 2024, 9:37 AM

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no. My question is: is there a single call like "refund(pi)" which includes the creation of reverse transfer and creation of credit note

ionic laurel Jan 25, 2024, 9:40 AM

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no, you'll need to make multiple API calls

west loom Jan 25, 2024, 9:40 AM

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ok thanks

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what about that question:

Transaction volume: 119 € (100€ net and 19€ tax)

customer pays.
Platform gets 10 € (minus the stripe fee)
service provider gets 109 €

What happens if I refund the payment?
Platfrom gets -10€
Service provider gets -109€
?

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is it one api call? like refunds->create(pi) ?

#jan123459371