kamon000 | Stripe Developers | Page 1

native nexusBOT Jan 25, 2024, 5:21 AM

#

Hello! We'll be with you shortly. Below are links to other discussions we've had with you in the past week in case you want to review that information. If your question is related to one of these previous discussions, please provide a comprehensive summary of the current state and what you need help with now. We help many users simultaneously, so a summary allows us to resolve your issue as soon as possible.

kamon000, 6 hours ago, 41 messages

light oxide Jan 25, 2024, 5:22 AM

#

requires_action means that further action such as 3DS should be taken by the customer. It sounds like your integration doesn't handle 3DS correctly

#

Can you share how you handle 3DS?

tranquil creek Jan 25, 2024, 5:23 AM

#

That's the thing, I was working on implement 3DS handling. However, I reverted my code back to a state where it wasn't handling 3DS to work on another task.

Now, test payment methods, i.e 4242 4242 4242 4242 are now even being flagged as needing to go through the 3DS flow, when they never were before.

#

So, I'm kind of stumped.

light oxide Jan 25, 2024, 5:26 AM

#

What is the issue here? Are you looking for the 3DS integration guidance or checking why 4242 test card is having 3DS now?

tranquil creek Jan 25, 2024, 5:26 AM

#

My issue is why is that PI getting flagged for 3DS when it shouldn't be?

#

It never has before, I'm not requesting it to in any of my API calls, so I'm stumped.

light oxide Jan 25, 2024, 5:27 AM

#

Can you share the example Payment Intent ID (pi_xxx), so that I can take a look?

tranquil creek Jan 25, 2024, 5:27 AM

#

Yup! pi_3OcLJ6Kq0PhFh4nt1q4tlDFL

light oxide Jan 25, 2024, 5:30 AM

#

In your Radar rule https://dashboard.stripe.com/test/settings/radar/rules, you specify to trigger 3DS if the amount is more than USD 1

Stripe Login | Sign in to the Stripe Dashboard

Sign in to the Stripe Dashboard to manage business payments and operations in your account. Manage payments and refunds, respond to disputes and more.

#

Can you disable the rule and check if it works?

tranquil creek Jan 25, 2024, 5:31 AM

#

Weird. So, I added a couple rules a few hours ago. They didn't work and I deleted them.

#

They don't show for me in the dashboard.

light oxide Jan 25, 2024, 5:34 AM

#

This is rule setting on the platform account acct_1Kot8cKq0PhFh4nt

#

You'd need to toggle to test mode

tranquil creek Jan 25, 2024, 5:35 AM

#

Weird, I was in test mode, but I refreshed the page and it showed up? Super odd.

light oxide Jan 25, 2024, 5:36 AM

#

Are you logging into the right account?

tranquil creek Jan 25, 2024, 5:36 AM

#

Yeah, it's all good now!

#

Just think maybe the state was all funked up.

#

As I have a test mode & a live mode tab open

light oxide Jan 25, 2024, 5:37 AM

#

Ah I see! Let me know if disabling the rule still doesn't work

tranquil creek Jan 25, 2024, 5:37 AM

#

It's working now 🙂

#

Much appreciated!

#kamon000