emanuelu | Stripe Developers | Page 1

forest shaleBOT Jan 24, 2024, 6:57 PM

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lusty horizon Jan 24, 2024, 6:59 PM

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trying 366 days

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Seems like leap year is not accounted for in trial

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24th is greyed out on the trial box

random sedge Jan 24, 2024, 7:05 PM

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Hi, I think that is expected. As a workaround, I think you could update the Subscription before the current trial expires.

lusty horizon Jan 24, 2024, 7:05 PM

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Why would it be expected?
Also, if I try to lower the subscription length it adds more to their next invoice

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I want the customer to have 1 free cycle, no charge

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random sedge Jan 24, 2024, 7:06 PM

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Expected in that you can only offer 365 days of free trial, that is the maximum.

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I can share your feedback with the team

lusty horizon Jan 24, 2024, 7:06 PM

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See here, I just lowered it to 23rd jan and the invoice increased

random sedge Jan 24, 2024, 7:07 PM

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In the meantime, you can update the Subscription before the trial ends and that should work.

lusty horizon Jan 24, 2024, 7:07 PM

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Yes I can manually update it tomorrow with another day, but checkout the picture above

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definitely not as intened I would say, as lowering the subscription length should not add more to the invoice

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At least very confusing

random sedge Jan 24, 2024, 7:14 PM

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I agree, I'll share this feedback with the team.

lusty horizon Jan 24, 2024, 7:15 PM

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but the work around is that tomorrow it will say 364 days and I can bump it again?

random sedge Jan 24, 2024, 7:17 PM

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I recommend that you test this: https://stripe.com/docs/billing/testing/test-clocks

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Via the API, you can update it, https://stripe.com/docs/api/subscriptions/update#update_subscription-trial_end and we help with API/ Integration questions on this channel.

lusty horizon Jan 24, 2024, 7:31 PM

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for the future, it was easier to just add a credit balance on the customer

#emanuelu