louisyordex

[short bridge]

Hello 👋
Have you tried retrieving the account and looking at the requirements param?

[thick notch]

Hey hanzo, yes when I retrieve the account it doesn't say anything is due, pending, missing etc

[short bridge]

Can you share the full response you're getting?

[thick notch]

Here is the response from: POST /accounts/acct_1ObQ1wPhvQvjj1co/capabilities/treasury

{
"id": "treasury",
"object": "capability",
"account": "acct_1ObQ1wPhvQvjj1co",
"future_requirements": {
"alternatives": [],
"current_deadline": null,
"currently_due": [],
"disabled_reason": null,
"errors": [],
"eventually_due": [],
"past_due": [],
"pending_verification": []
},
"requested": true,
"requested_at": 1705939646,
"requirements": {
"alternatives": [],
"current_deadline": null,
"currently_due": [],
"disabled_reason": "requirements.fields_needed",
"errors": [],
"eventually_due": [],
"past_due": [],
"pending_verification": []
},
"status": "inactive"
}

[short bridge]

huh interesting, i've never seen this before

what if you just retrieve the account object (not a specific capability)
POST /accounts/acct_1ObQ1wPhvQvjj1co

[thick notch]

There are no requirements listed there either. I says that issuing and ach debit payments are both active but treasury is inactive

Non of the fields are listed as due and the ToS for treasury is accepted

[short bridge]

I see. I would suggest you reach out to our support about this. They're more familiar with treasury and account related stuff and can help look into this for you

https://support.stripe.com/?contact=true

[thick notch]

Thanks for looking Hanzo, I'll raise a ticket