#jur_outlawz
ripe sandalBOT
Hello! We'll be with you shortly. Below are links to other discussions we've had with you in the past week in case you want to review that information. If your question is related to one of these previous discussions, please provide a comprehensive summary of the current state and what you need help with now. We help many users simultaneously, so a summary allows us to resolve your issue as soon as possible.
- jur_outlawz, 5 days ago, 4 messages
- jur_outlawz, 5 days ago, 9 messages
- jur_outlawz, 5 days ago, 13 messages
- jur_outlawz, 5 days ago, 16 messages
- jur_outlawz, 5 days ago, 8 messages
- jur_outlawz, 6 days ago, 8 messages
and 1 more
oak loom
What's 'strange' about it?
honest tide
I update de quantity with 1 and the invoice have 3 and -2. Why? because i only added 1
oak loom
Looks like proration for unused time on the plan with just 2 quantity, which is expected if you pass proration_behavior: 'always_invoice': https://stripe.com/docs/billing/subscriptions/prorations
honest tide
When i upgrade the quantity i want the invoice directly the quantity so you user pays before the he git the license
oak loom
Can you share the API call you're making to update the quantity? req_xxx ID
honest tide
req_RPItAHeEiPcYH7
oak loom
To clarify you want to charge the full amount for quantity 3 right away?
honest tide
No. the user already have 2. So 3 is the new amount
oak loom
I understand that, but what do you expect to see on the invoice?
honest tide
quantity 1. Because he already pay for 2 so the new invoice is only for the 1
oak loom
That's not how that works I'm afraid. The invoice you've shared is in effect only charge for the increase in quantity to 3 (so 1) for the remainder of the period
You can't get an invoice after you increase the quantity to 3 that just has a line item for quantity 1
honest tide
But i have 2 licenses and i want a adder one. I only need to pay now for the 1 i added. I get a invoice where al 3 are on it. That is strange because i buy only 1
oak loom
Yep, it just doesn't work like that. See: https://stripe.com/docs/billing/subscriptions/prorations
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