#madhavi_23060

1 messages · Page 1 of 1 (latest)

sharp anvilBOT
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Hello! We'll be with you shortly. Below are links to other discussions we've had with you in the past week in case you want to review that information. If your question is related to one of these previous discussions, please provide a comprehensive summary of the current state and what you need help with now. We help many users simultaneously, so a summary allows us to resolve your issue as soon as possible.

near orbit
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Hi, let me help you with this.

hidden python
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Thank you

near orbit
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No, I don't think you can get the total, unfortunately.

hidden python
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What Toby suggested makes sense but how do I update all the failed user requests

near orbit
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Could you summarise the context of that discussion for me please?

hidden python
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I have an active subscription with a price that is inactive now. The docs says https://stripe.com/docs/products-prices/manage-prices#archive-price that any existing subscriptions that use the price remain active until they’re cancelled and any existing payment links that use the product are deactivated.
However when I add a new user to existing subscription with an inactive price, it fails with an error that price is inactive

Toby suggested that try to update quantity without sending price and that will work for all the new requests

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My question is how do I update all the past failed requests?

near orbit
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What do you mean by "add a new user to existing subscription" exactly?

near orbit
hidden python
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yes

hidden python
near orbit
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I guess you can just go through all the Subscriptions and see where the quantity doesn't match he desired one and update it.