mochihealth | Stripe Developers | Page 1

raw gardenBOT Jan 23, 2024, 7:41 PM

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Hello! We'll be with you shortly. Below are links to other discussions we've had with you in the past week in case you want to review that information. If your question is related to one of these previous discussions, please provide a comprehensive summary of the current state and what you need help with now. We help many users simultaneously, so a summary allows us to resolve your issue as soon as possible.

mochihealth, 3 minutes ago, 5 messages

bleak abyss Jan 23, 2024, 7:42 PM

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Hello! I believe I answered this exact question in your previous thread.

lavish ridge Jan 23, 2024, 7:42 PM

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I checked and there is no way to change this behavior from the dashboard

bleak abyss Jan 23, 2024, 7:42 PM

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What do you mean?

lavish ridge Jan 23, 2024, 7:42 PM

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there is no setting to change for this behavior

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for ach payments to not transition a subscription from active -> past_due

bleak abyss Jan 23, 2024, 7:43 PM

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Can you give me an example Subscription ID to look at? Maybe I'm not understanding your question and looking at an example will help.

#mochihealth