#berteotti-subscription-dashboard

1 messages · Page 1 of 1 (latest)

left skyBOT
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Hello! We'll be with you shortly. Below are links to other discussions we've had with you in the past week in case you want to review that information. If your question is related to one of these previous discussions, please provide a comprehensive summary of the current state and what you need help with now. We help many users simultaneously, so a summary allows us to resolve your issue as soon as possible.

cyan viper
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@hoary meadow are you a developer writing your own code?

hoary meadow
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yes, but I want to do it on 1 active subscription first

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then I want to add a custom recurrence, like bi-weekly

cyan viper
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Okay so what's your exact, detailed and clear question? Sorry right now this is really vague and I need you to write at least 3 or 4 full sentences about the exact issue with a clear example

hoary meadow
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You are right! My bad

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I have 1 active subscriptions, which is a 8.8€ weekly payment. I want to make it a 17.6€ bi-weekly payment (14 days). How can I do it through the UI?

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Do I have to create a new price and then associate it to the user subscription?

cyan viper
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yes

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Sorry we help developers with their code. Looks like you're solely using the Dashboard UI and so in that case you should work with our support team for 1:1 help (or try things on your own, the UI is quite descriptive!)

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berteotti-subscription-dashboard

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But yes overall a Price has a "billing cycle" attached to it and an amount so for example 8.8€ every week, or 20€ every month, etc. So you create a new one for the new bi-weekly billing cycle and then you switch your Customer's Subscription from Price A to B in the UI or in the code. See https://stripe.com/docs/billing/subscriptions/upgrade-downgrade

hoary meadow
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And in the code, I can create a custom billing cycle, right?

cyan viper