#madhavi_23060
1 messages · Page 1 of 1 (latest)
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- madhavi_23060, 2 hours ago, 4 messages
Hi 👋 can you elaborate on what "when I add a new user to existing subscription with an inactive price" means exactly? It sounds like that is referring to creating a new Subscription with an inactive Price, which is expected to fail.
No, it is updating quantity of an existing subscription
Hm, can you share the ID of a request where you're seeing that behavior so I can take a closer look?
price_1ObHZlJqE5f9ucQh6ThsobKE -> Price ID
sub_1ObkfqJqE5f9ucQhjIVCeTxw -> Subscription ID
I think I can find it from those, but it'll take me a couple minutes extra
Where do I see the request id?
It should be in the error message being returned to you, or you can locate them through your Stripe dashboard:
https://support.stripe.com/questions/finding-the-id-for-an-api-request
Find help and support for Stripe. Our support site provides answers on all types of situations, including account information, charges and refunds, and subscriptions information. Get your questions answered and find international support for Stripe.
I'm not having any luck quickly finding one that seems to align with the behavior you're describing.
Thank you, taking a look
Hm, those Subscription Items are already on the specified Prices. If you drop the price field from those requests and only try to update quantity, do they complete?
I have not tried it
I would recommend trying so, that field should be optional for an update request and I believe omitting it will avoid the error you're encountering.
Is there a way that I can simulate the request?