#stephensp

1 messages · Page 1 of 1 (latest)

steel cargoBOT
finite heart
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Hi 👋 can you tell me more about your concern?

haughty solstice
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Hi thanks for accepting this ticket. So the way the pricing model works is for the first 2 units it costs a flat 15 and every unit after that is 7.50 (this basically means its 7.50 per unit but a minimum cost of 15 pound)

when setting this up in stripe i did:
Usage-based > Per tier > Graduated.
0 units > 2 units - flat fee £15
3 units > max units - per unit £7.50

But now it displays it as First 2 × £0.00 + £15.00 = £15.00 which looks very weird. is there a different setup which would achieve something more like

Units 6
First 2 = $15.00
Next 4 × $7.50 = $30.00

Or how would you best setup a product like this (usage based) so it doesnt include £0.00 in the breakdown

finite heart
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Where/how are you leveraging this price? Is it on a surface where you can set quantity limits rather than using the Price structure to try to force a minimum purchase amount?

haughty solstice
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So the product is being used in an api call where a free trial is applied and the quantity is set to 2 being the minimum. Then at the end of the day we update our usage reports and send their usage quanity to stripe as no less than two user

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Its mostly just when seeing the breakdown of the product is shows the 2 x £0.00 - is the only option to set every unit is 7.50? as this can be interperuted differently to the two user minimum

finite heart
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Where exactly are you seeing the breakdown you're concerned with?

haughty solstice
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In the price preview when making the product and on the stripe checkout page that users are routed through from the api

finite heart
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Okay, so you're using the Price with Checkout Sessions, which is leading to the UI that you don't have the ability to control where you have a concern with what is being shown. Got it.

haughty solstice
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Yes thank you

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so as an example

finite heart
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If your pricing structure is a $15 flat fee for the first two, regardless of whether you buy one or two, then I don't think there is a cleaner way to set that up.

haughty solstice
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in this image the First 1 × $0.00 + $1.00 = $1.00 should really just show First 1 = $1.00 as no per unit price has been supplied

finite heart
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But that's not the pricing structure, I can submit feedback that you'd like our UIs to be smart enough to understand that we should collapse that into effectively being a unit price, but that doesn't exist today and isn't something you'd see implemented quickly.

haughty solstice
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Ahh okay. Yes just wondering if i was just missing something that could make the ui like that. I would appreciate if you could submit that feedback.

Yes so what you have described is how we will need to implement it however it does goes against our website and marketing point of £15 as it insinuates less than two users is an option

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Thank you for the help and if you could submit that feedback it would be apprieciated

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Thank you