massi_47566 | Stripe Developers | Page 1

tight oracleBOT Jan 22, 2024, 9:44 PM

#

Hello! We'll be with you shortly. Below are links to other discussions we've had with you in the past week in case you want to review that information. If your question is related to one of these previous discussions, please provide a comprehensive summary of the current state and what you need help with now. We help many users simultaneously, so a summary allows us to resolve your issue as soon as possible.

massi_47566, 14 hours ago, 4 messages

amber crescent Jan 22, 2024, 9:45 PM

#

Safari always shows the button in private mode, it is an antifraud measure of some kind though I forget the details

#

Do you see the apple pay button on this page on the same device? https://stripe.com/docs/elements/express-checkout-element

tight oracleBOT Jan 22, 2024, 9:45 PM

#

amber crescent Jan 22, 2024, 9:46 PM

#

If not, the issue may be with your wallet, if so the issue may be with your website

cloud temple Jan 22, 2024, 9:59 PM

#

Give me a little time to check it with our team please

#

We can see the apple pay button on https://stripe.com/docs/elements/express-checkout-element
But get this warning on our website:

Express Checkout Element

Show multiple one-click payment buttons with a single component.

#

Can you help us to solve the issue?

pale sierra Jan 22, 2024, 10:15 PM

#

The error seems fairly explicit. What have you done so far to check the domain?

#

Have you confirmed you have a card in your apple pay wallet?

cloud temple Jan 22, 2024, 10:22 PM

#

yes, there is a card in apple pay wallet.

pale sierra Jan 22, 2024, 10:23 PM

#

Do you have a URL where I can see this error myself?

cloud temple Jan 22, 2024, 10:25 PM

#

due to security and privacy concerns, we're unable to share direct access to our development website.
If there's any specific information or code snippets you need to assist us better, we'd be happy to provide that in a more controlled and secure manner.
Appreciate your understanding!

pale sierra Jan 22, 2024, 10:25 PM

#

You can also just DM it to me if you don't want to share publicaly. We can't troubleshoot this for you without access to the page unfortunately.

cloud temple Jan 22, 2024, 10:30 PM

#

Thank you for your offer to help. I'll discuss this internally with my team, and if we need further assistance, I'll reach out to you directly. Appreciate your support!

#massi_47566