azack87 | Stripe Developers | Page 1

iron adderBOT Jan 22, 2024, 9:09 PM

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inland bloom Jan 22, 2024, 9:10 PM

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These docs may help you:
https://support.stripe.com/questions/sign-in-to-your-stripe-account-without-a-2fa-device-and-or-backup-code
https://support.stripe.com/questions/backup-codes-for-two-step-authentication-requirement#:~:text=If you do not have,information to confirm your identity.
And also you can email us without being logged in at this page:
https://support.stripe.com/contact/email

errant trail Jan 22, 2024, 9:30 PM

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That took me to another page to log in

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You are just giving me the same links I see on the customer support page

inland bloom Jan 22, 2024, 9:33 PM

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Sorry to hear. Not sure what is happening unfortunately. That last link gives me this form no matter the browser or whether I am logged in to Stripe or not

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May be worth trying that link from another browser or device

#azack87