#softnet-paymentintent-newpaymentmethod

1 messages · Page 1 of 1 (latest)

deft bridgeBOT
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somber tapir
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👋

keen nacelle
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Hi

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pi_3ObQ6MB4yD6nPBkB19DlsfGU

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I'm testing a scenario to collect money from the user second time.

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I want this second payment failed so I can try my changes to update the payment intent

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is this possible?

somber tapir
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You could block it with a Radar rule

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Otherwise the best thing to do is just mock a failed response for your test

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Ah this is a SEPA Debit

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So Radar won't work

keen nacelle
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how can I block with radar rule

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😦

somber tapir
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Yeah so best thing to do is to test out failure with a PaymentMethod that fails

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Then mock the response here with that same response

keen nacelle
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okay sure

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let me try

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i try to give some random payment method but it is not creating payment intent itself

somber tapir
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Not sure what you mean by that

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You want to use one of the ones that transitions to requires_payment_method

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That means there was an async failure after confirmation

keen nacelle
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this is my first payment request req_P7tZKaVBHcv3MA

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this is my second payment request req_Z1Lr7xMi6VVLRI

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first time i using ideal payment to make the payment

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this payment method is then changed to sepa debit as ideal is not supported for future payments

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is this clear?

somber tapir
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Sure

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But for this test you want to create/confirm a PaymentIntent using one of those other SEPA IBANs

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That fails

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Not with iDEAL

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Just so you can see what the response looks like

keen nacelle
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okay I will try

somber tapir
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In terms of the charge.failed Event

keen nacelle
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I have another question

somber tapir
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Sure

keen nacelle
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{
"id": "pi_3ObQ6MB4yD6nPBkB19DlsfGU",
"object": "payment_intent",
"last_payment_error": null,
"livemode": false,
"next_action": null,
"status": "requires_payment_method",
"amount": 5800,
"amount_capturable": 0,
"amount_details": {
"tip": {
}
},
"amount_received": 0,
"application": null,
"application_fee_amount": null,
"automatic_payment_methods": null,
"canceled_at": null,
"cancellation_reason": null,
"capture_method": "automatic",
"client_secret": "pi_3ObQ6MB4yD6nPBkB19DlsfGU_secret_Wtk5r1EmyYjz7cAchxBZkz4Jg",
"confirmation_method": "automatic",
"created": 1705939918,
"currency": "eur",
"customer": "cus_PQGbHtnkRwVLii",
"description": null,
"invoice": null,
"latest_charge": null,
"metadata": {
"InvoiceId": "",
"OriginalPaymentIntentId": "pi_3ObQ4lB4yD6nPBkB1XHJcY4J"
},
"on_behalf_of": null,
"payment_method": null,
"payment_method_configuration_details": null,
"payment_method_options": {
"sepa_debit": {
}
},
"payment_method_types": [
"sepa_debit"
],
"processing": null,
"receipt_email": null,
"review": null,
"setup_future_usage": null,
"shipping": null,
"source": null,
"statement_descriptor": null,
"statement_descriptor_suffix": null,
"transfer_data": null,
"transfer_group": null
}

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this is my sample request

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for me this request works fine in local but its failing in production

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I want to know if its possible to change this payment intent to allow other payment methods

somber tapir
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Can you share a request ID for whatever is failing in production?

keen nacelle
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pi_3OVWpEB4yD6nPBkB1ZhXsuJK

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this is the payment intent id

somber tapir
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And yes, you can re-confirm that PaymentIntent with a different PaymentMethod if you want

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Ah that is failing in production for a different reason

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You can see that that Bank Account has been flagged for a high likelihood of chargeback

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Meaning it is likely fraudulent

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But you can still re-confirm that PaymentIntent using a different PaymentMethod

keen nacelle
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as you can see here all our sebadebit is failing in production

deft bridgeBOT
keen nacelle
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we recently migrated to Stripe from day 1, none of the payments with Seba debit is working

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we discoverred this recently

worn crest
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Hi 👋

I'm stepping in for my colleague and catching up. There is a lot of back and forth in this thread. Can you clarify what your current question is?

keen nacelle
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There are 2 issues here

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first one, I want to know if i can change/add more payment methods to the existing payment intent which was failed

worn crest
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  1. Yes, you can swap out the Payment Methods used to confirm a Payment Intent if the first confirmation failed
keen nacelle
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confirmpaym

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so in the confirmpayment I can just pass the payment intent and payment methods then it will start accepting new payment methods correct?

worn crest
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Sorry that isn't at all clear

keen nacelle
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it will not change the exisiting payment failed to successed or different status right?

worn crest
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In the Confirm API request you would pass the ID of the Payment Intent and the ID of the new payment method

keen nacelle
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can you plz share sample request for this

worn crest
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The Payment Intent will change but the previous Charge will still be a failed charge

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You just pass in the ID of the payment method when you make it

keen nacelle
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I can also pass multiple payment methods right?

worn crest
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No

keen nacelle
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PaymentMethodTypes

worn crest
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In what API request would you do this?

keen nacelle
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the first payment is failing, now I want to give ablity to the user to choose any payment method (seba, ideal, card)

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first payment is failing because of some reason and I dunno what will be the user's preferred payment method, so I want to give them the option to choose

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is this clear?

worn crest
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ARe you confirming from the client-side or the server-side?

keen nacelle
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server side

worn crest
keen nacelle
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let me explain again

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we try to collect payment from the user but for some reason the payment is failing on Stripe

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we want to give the ablity to the user to choose different payment method so they can choose card, ideal to continue payment

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currently we are showing one option which is also not working

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cleaR?

worn crest
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No, not really.

How is your integration choosing to display saved payment methods?

keen nacelle
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For the first time payment in the UI, we give all the payment option to the user to choose.

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for the second payment we try to get the payment method which user used before and collect payment without user intervention

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since ideal is not supported for future payments, we collect money as seba debit

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but this is not working at the moment due to some reasons.

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now we want to send an email for the user to choose payment method of their choice

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so I want to change the existing payment intent which was failed to support other payment methods

worn crest
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Okay. So you can update the Payment Intent to accept other Payment Method Types.

keen nacelle
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okay then I dont need to use confirmpayment intent right?

worn crest
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You have to confirm the payment intent

keen nacelle
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im confused

worn crest
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You explained plenty of reasons why you are doing something but can you please explain what you want to do in terms of API calls

e.g.

  1. Create Payment Intent
  2. Attempt confirmation <- charge fails
    ...

What are the steps you want to take?

keen nacelle
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  1. Create payment intent.
  2. Charge failed
  3. I want to update payment intent to include extra payment methods (ideal, card etc)
  4. Once this is done, I will ask the user to choose different payment method to confirm the payment.
worn crest
keen nacelle
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great its clear

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Thanks

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lets go to my second issue

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in our production all seba-debit payments are failed by Stripe

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blocked by stripe

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we dont know the exact reason for this

worn crest
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I can't help with that.

keen nacelle
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sure, Thanks