#jimmyle_
dry kelpBOT
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verbal tendon
Which withdraw function are you referring to, and what's the issue you're facing?
gaunt hawk
few day ago, I asked for support with this case. I do a system between main stripe account and connected vendors. Everything is set up well but when I do a withdraw from our platform, I got this issue ( even though we can probably add funds or payout manually )
We already do source_transaction and transfer_group as advice but it still doesn't work as my expectation.
For example, ID : req_Ff8JLLKJEBbpJl
Paymentintent completed : pi_3ObI9RLtI7rqzYwS1cLlLmLU
verbal tendon
Thanks for sharing the details! Looking into it
In https://dashboard.stripe.com/test/logs/req_Ff8JLLKJEBbpJl, I don't see source_transaction being specified. I only saw source_type. source_type and source_transaction are different
gaunt hawk
@verbal tendon I don't know why it can't transfer to stripe. Because I already do a testing text, it'll work well
But when I change it in to id, it can't transfer
Can you give me an advice how can I get the charge_id properly?
verbal tendon
In the successful Payment Intent object, you will find the charge ID in latest_charge: https://stripe.com/docs/api/payment_intents/object#payment_intent_object-latest_charge
gaunt hawk
Let me check to transfer it from my platform to stripe again and back to you if I still find the problem
Thanks for your advice