#omidroostaeifarsi

1 messages · Page 1 of 1 (latest)

unreal wigeonBOT
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Hello! We'll be with you shortly. Below are links to other discussions we've had with you in the past week in case you want to review that information. If your question is related to one of these previous discussions, please provide a comprehensive summary of the current state and what you need help with now. We help many users simultaneously, so a summary allows us to resolve your issue as soon as possible.

cunning thistle
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Can you share the example Payment Intent ID (pi_xxx) with the scenario you described?

paper thunder
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yes sure, there is one, wait a moment

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pi_3OaKr3H12VUlMrqL1BLsdLsX

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an application fee of $6.21 should be calculated for this transaction, but 62100 was sent instead of 621 by mistake.

cunning thistle
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With reference to https://stripe.com/docs/api/payment_intents/create#create_payment_intent-application_fee_amount:

The amount of the application fee collected will be capped at the total payment amount.

It was unexpected that no error was thrown in https://dashboard.stripe.com/logs/req_feSO1SHQQGHj5Q when the application_fee_amount is more than the payment amount. Can I suggest you writing to Support https://support.stripe.com/contact with request ID req_feSO1SHQQGHj5Q, so that we can check with the product team?

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When the application_fee_amount is more than payment amount, a payment intent shouldn't be created and an error should be returned

paper thunder
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so I can be sure that the account will not be debited.
No error received and payment was successful
We noticed this in our system logs and in transaction retrieval

cunning thistle
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In this pi_3OaKr3H12VUlMrqL1BLsdLsX, I'm not too sure how and whether the application fee amount was debited from the connected account as the PI creation request should fail in the first place. I'd recommend checking with Support on the following:

  1. Why there was not error thrown in req_feSO1SHQQGHj5Q when application_fee_amount is more than amount?
  2. In the example pi_3OaKr3H12VUlMrqL1BLsdLsX, was the connected account debited? If so, how was the application fee being calculated?
paper thunder
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thanks, 🙏