andrewandyandy | Stripe Developers | Page 1

umbral sleetBOT Jan 19, 2024, 9:59 PM

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Hello! We'll be with you shortly. Below are links to other discussions we've had with you in the past week in case you want to review that information. If your question is related to one of these previous discussions, please provide a comprehensive summary of the current state and what you need help with now. We help many users simultaneously, so a summary allows us to resolve your issue as soon as possible.

andrewandyandy, 1 day ago, 17 messages

thick sphinx Jan 19, 2024, 9:59 PM

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Do you have a request ID for the request that threw that error?

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Here's how you can find a request ID: https://support.stripe.com/questions/finding-the-id-for-an-api-request

Finding the ID for an API Request : Stripe: Help & Support

Find help and support for Stripe. Our support site provides answers on all types of situations, including account information, charges and refunds, and subscriptions information. Get your questions answered and find international support for Stripe.

nimble ridge Jan 19, 2024, 10:00 PM

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req_BsDrWB9blEqmG0

thick sphinx Jan 19, 2024, 10:09 PM

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Taking a look now

thick sphinx Jan 19, 2024, 10:31 PM

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I think you might be erroneously passing tax_percent in that request.

Let me double check that answer before you do anything though

nimble ridge Jan 19, 2024, 10:32 PM

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mhmm yeah you're correct it was tax_percent

thick sphinx Jan 19, 2024, 10:32 PM

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Does removing it fix the problem?

nimble ridge Jan 19, 2024, 10:32 PM

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we plan to upgrade it to tax_rate soon

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that did not fix it

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what we susspected was that the previous plan was tax inclusive and now the plan is tax exclusive

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not sure if that is correct but we noticed that

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we know that tax percent is legacy and plan to update them to tax rate next week

#andrewandyandy