#kc_dh_ff-account-support

1 messages · Page 1 of 1 (latest)

cyan mangoBOT
#

kc_dh_ff-account-support

#

@vocal ibex :question: Have a non-technical question, account issue, or need one-on-one support? We wish we could help, but this community is focused on developers and technical discussions. Our support team will be able to assist you better than we can: https://support.stripe.com/contact

Stripe: Help & Support

Find help and support for Stripe. Our support site provides answers on all types of situations, including account information, charges and refunds, and subscriptions information. Get your questions answered and find international support for Stripe.

sharp torrent
#

This may be an issue with our servers blocking Stripe so we need to know the IP or ASN that the request may be coming from - can you help?

#

Your URL must be publicly accessible (i.e. anyone with a browser can hit it)

vocal ibex
#

Can you tell me what the IP or ASN would be that the request would be coming from?

sharp torrent
vocal ibex
#

Thank you

sharp torrent
#

I'm happy to shed what 💡 I can 🙂

vocal ibex
#

For this particular issue, do you know what block of IP's the verification request is coming from?

#

These are public pages, but our firewall must think it's a bot or something