#optout-custom-onboarding

1 messages · Page 1 of 1 (latest)

sour hornetBOT
iron tinsel
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You'll need custom connect accounts if you want them to not be able to access any form of dashboard

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Express accounts still have access to a more limited dashboard

latent cargo
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ok and is it much harder to use custom account compared to express

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hosted onboarding still possible right

iron tinsel
latent cargo
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but for example for my case, I just need to payout my accounts, I dont need them to be able to accept payments directly, what would i need to do with custom accounts that i could avoid doing if using the express one

iron tinsel
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There's a few different things - with custom accounts you need to put in more work to handle changes to compliance requirements, you'd need to build a UI if you want your connected accounts to be able to see they're payouts, things like that

latent cargo
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ok and another thing, is there a way to force ID verification on onboarding, because I don't know if it's because of test mode, but it allowed me to create an account and activate it without ID verification

iron tinsel
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When you're creating the account link what are you setting for collect?

latent cargo
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I am not specifying that field

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but thing is it says that the identity is verified

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even if it was in fact not verified

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usually it does let me verify identity, but with this person it didn't ask for it

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as I said I was using test mode

iron tinsel
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It's hard to say for sure - it could depend on country, the capabilities you have enabled, etc.

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If you want to guarnatee that you collect as much information as possible up front you can set collect: eventually_due , but if identity verification isn't something that'll be eventually due for that account at all it wouldn't be collected

latent cargo
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ok, thing is on production I want to be sure of the identity of the users operating in my platform

iron tinsel
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If you want to ALWAYS collect identity information for your connect accounts, then I think there's a beta that may fit what you need - I'd recommend checking out https://stripe.com/docs/connect/additional-verifications and contacting the relevant folks through the link towards the bottom

latent cargo
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Ok thank you, I will contact them

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and btw is there a way to disable that company link field on onboarding with custom accoutns

iron tinsel
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As far as I know there isn't a way to just disable the field - you could try prefilling it on accuont creation to see if that helps

latent cargo
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yeah I am prefilling with the URL of my website for the moment

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it's just that i don't see the point of that since I just need the transfers capability

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but thank you for your answer

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that's everything i needed to know

iron tinsel
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👍

sour hornetBOT