rock_17 | Stripe Developers | Page 1

wild shuttleBOT Jan 19, 2024, 11:54 AM

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rock_17, 3 days ago, 40 messages

sullen comet Jan 19, 2024, 11:55 AM

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👋 happy to help

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is this related to invoices and or subscriptions?

vast token Jan 19, 2024, 11:55 AM

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Hii

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Yes

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Actually one of our customers updated their card for some reason on 4th and they were charged on their previous card only on 15th, we checked and found out that on stripe dashboard the new card is set to default though.

sullen comet Jan 19, 2024, 11:57 AM

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then what needs to be updated is the invoice_settings.default_payment_method on that customer

vast token Jan 19, 2024, 11:57 AM

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we update the card using this way.

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Can you explain me or give some reference to why is this happening?

sullen comet Jan 19, 2024, 11:58 AM

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that's not the best way to do it anyways

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instead use SetupIntents

vast token Jan 19, 2024, 11:59 AM

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like if card is set to default then why the new payments being made to the older ones

sullen comet Jan 19, 2024, 11:59 AM

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https://stripe.com/docs/payments/save-and-reuse

Set up future payments

Learn how to save payment details and charge your customers later.

vast token Jan 19, 2024, 11:59 AM

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sullen comet that's not the best way to do it anyways

Yeah, I just reported my mentors for the same

sullen comet Jan 19, 2024, 11:59 AM

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vast token like if card is set to default then why the new payments being made to the older...

because the default_source you're referring to is only for one-off payments

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it doesn't work with billing (invoices/susbcriptions)

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once you setup a new payment method you need to then update the customer's invoice_settings.default_payment_method to the new Payment Method ID

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https://stripe.com/docs/api/customers/update#update_customer-invoice_settings-default_payment_method

Update a customer | Stripe API Reference

Complete reference documentation for the Stripe API. Includes code snippets and examples for our Python, Java, PHP, Node.js, Go, Ruby, and .NET libraries.

vast token Jan 19, 2024, 12:04 PM

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Hey I had one query regarding another issue, just got from the team, one of our user was trying to access the checkout page but was not able to see the UI there, from the developer logs there was not error or bug reported. User tried few times according to her feedback email.

vast token Jan 19, 2024, 12:04 PM

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sullen comet once you setup a new payment method you need to then update the customer's `invo...

Got it thanks.

sullen comet Jan 19, 2024, 12:05 PM

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vast token Hey I had one query regarding another issue, just got from the team, one of our ...

what's the error?

vast token Jan 19, 2024, 12:06 PM

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The user was not able to see the chekout page instead was just seeing this UI that I shared.

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The contents were not loading for her

sullen comet Jan 19, 2024, 12:07 PM

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I meant the error in the dev tools?

vast token Jan 19, 2024, 12:08 PM

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As of testing we didnt find anything. This was reported by the customer, she shared this screenshot so I actually dont know what happened. Thaught it maybe related to stripe here.

sullen comet Jan 19, 2024, 12:10 PM

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I'm not sure what the issue would be in that case if we don't have a look at the dev tools

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the console could have given us some insights

vast token Jan 19, 2024, 12:10 PM

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okay.

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Thanks for the help.

vast token Jan 19, 2024, 12:13 PM

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sullen comet because the `default_source` you're referring to is only for one-off payments

Does this mean for one time payments?

#rock_17