#cgy

1 messages · Page 1 of 1 (latest)

dusk elbowBOT
inland gulch
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What's the problem?

drowsy vector
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Sorry wait a few minutes. Let me check with my colleague

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We command our customer to create a new version Webhook use 2023-10-16. And our deduct money flow is add a creadit card then deduct auto when they use our service. They told me an exist creadit card can't deduct money with new Webhook.

inland gulch
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Sorry, I'm not understanding the problem. Can you share an example evt_xxx ID you're trying to process and what specific error(s) you're seeing?

drowsy vector
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I have no event ID.

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I will repeat with other words:

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Customer have two Webhooks. And before he added a new Webhook, he store creadit card in our system. Our expected is when there have fees Stripe can deduct money from store creadit card auto. But now it didn't

inland gulch
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You're going to need to share some kind of code and/or Stripe API object IDs

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I can't really help without some more context

drowsy vector
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automatic means Stripe deduct from creadit card right?

inland gulch
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I thought you didn't have an evt_xxx ID? Can you paste it here