dantmtfromtwitter-account-support | Stripe Developers | Page 1

frigid notchBOT Jan 18, 2024, 7:11 PM

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dantmtfromtwitter-account-support

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@pliant terrace :question: Have a non-technical question, account issue, or need one-on-one support? We wish we could help, but this community is focused on developers and technical discussions. Our support team will be able to assist you better than we can: https://support.stripe.com/contact

Stripe: Help & Support

Find help and support for Stripe. Our support site provides answers on all types of situations, including account information, charges and refunds, and subscriptions information. Get your questions answered and find international support for Stripe.

pliant terrace Jan 18, 2024, 7:12 PM

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How do I get in touch if I dont have a Stripe account?

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I am a customer and my credit card keeps getting blocked by Stripe

tacit night Jan 18, 2024, 7:14 PM

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I'd recommend talking to your bank/card issuer and also pushing on the folks you're trying to pay and asking them to push on Stripe

pliant terrace Jan 18, 2024, 7:15 PM

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I got in touch with a Stripe account and now they wrote into Stripe and their account was now rejected!

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My credit card has been active for 7 years and no issues anywhere. Never had a dispute on stripe or elsewhere.

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Stripe has now considered it poison. I have no idea why or how to unblock it.

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Does Stripe have any customer support for a customer? Why can't I call anyone at Stripe to help me on this?

tacit night Jan 18, 2024, 7:18 PM

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You can try emailing in at heretohelp@stripe.com

pliant terrace Jan 18, 2024, 7:21 PM

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Why is Stripe's customer support so bad?

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I don't understand

tacit night Jan 18, 2024, 7:22 PM

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I'm sorry but there's really nothing more I can do to help here - this is specifically a technical/developer channel meant to help with questions about the API

#dantmtfromtwitter-account-support